rig manager doesn't show the kemper

  • Hi :)

    Just updated the kemper and the rig manager to the latest versions.

    Now the rig manager doesn't show the kemper on it, worked fine with the older version I had...

    Tried to restart the computer, the kemper and to unplug the USB cable a couple of times.

    Any suggestions how to solve it?


    thanks :)

  • Hi, Gommeco.


    I suggest you open a support ticket here.

    Kemper Support


    Things to try while you wait since it's the weekend.

    If you're running Windows, I'd guess that the device driver didn't install correctly. Go into Windows Device Manager and check for broken drivers. If it shows a problem, uninstall Rig Manager and install it again.

  • Thank you ST and Burkhard!

    Tried to re-install rig manager and to restart everything a few times.

    I did see that there is no driver in the Device Manager - I'll open a support ticket :)