Hi to everyone,i have two Kemper rack with two remote,on the last four show i have the same problem on both unit,some time the input doesn't work,no signal,i have to shout off the unit and restart and everything it's ok.
No cable problema(try various) no Guitar problem(play five different Guitar)
Now i downgrade to another os release(2020) with this i never had a problem on both unit for two Years......next week end i have two shows.....i Will see the result.
Which OS update are you running?
There was an issue a few weeks ago that sounds similar to yours but an update (last week I think) sorted it for most people.
This may or may not be the same issue you are experiencing but I would recommend contacting support directly and raising a ticket so that they can investigate your own circumstances.
We havn't received any reports about a loss of input signal issue with our current OS 8.7.10 since this had been released about one month ago. And we have many thousand installation.
Os 8.7.8. 38522
On two different unit same problem
that isn’t the most up to date version. OS 8.7.10 included the fix for the issues. Update and you should be fine.
Next week i Will try!
Thanks!!
