Posts by lorenzini

Hi everyone, I updated Rig Manager and now my Kemper stage doesen't recognizes the App on Android and my iPad.

Every time I put the password it says that its wrong,

I tried to downgradw RM but I can't find the previusly version,

Can somebody help me linking here the version previus the 3.4.51?

Thanks in advance,

Quote from dmatthews

A couple things of note...

On my older Lenovo Tablet I noticed that when I boot the tablet up, and start the app before it has acquired Wifi, it stops the Wifi from being acquired. No biggie because you can quit the app and the tablet acquires Wifi and restart the app no worries.

Also, when you start the app on the older tablet it finds the Kemper immediately but you need to manually connect to it.

The phone app (when started) immediately finds the Kemper and connects to it automatically.

Just some observations.

Have not found any bugs yet.

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Mine still doesn't to the kemper

Quote from dmatthews

Check the ver l page 335.

I didn't know the app was available!

Have now downloaded and have a bit of fun ahead getting it going on my unpowered head!

Hi, sorry i can't get what is the "ver I page 335" Do you mean the manual?

Hi

I downloaded the rig manager app for Android, how can I link it to my Kemper stage?

Thanks in advance

Quote from Kemper Support #1

if it shows one the others were probably imported before that one. You should find them when you go through the rigs in browse mode and have them sorted by date.

Thank you.

Thanks sameone already suggested it to me, but it show me just the last profile and not all of those.

Now i try to downgrade the system and see if Rig Manager will work.

Thanks for your answer

Quote from cmbrowns

From page 334 of the current User Guide:

✓Performance Mode in your PROFILER has no open pool, having 125 fixed locations instead. Therefore, importing Performances requires Rig Manager, where you can paste each Performance to its intended location.

You're probably confusing individual rigs and performances.

The fact is that I can't use Rig Manager for some reasons that just Kemper's engineers know, there is some problems between Kemper Stage, Rig Manager and Beta version.

Thanks, someone just made me notice it and I changed in browse but nothing

I tried like that but nothing

But lots people told me is possible.

Hi everyone, I recorded a video where I try to put new liquid profiles in the Kemper stage, but there is a problem, has this ever happened to you?

The message says the profiles are already in the stage but there are not.

Thank you all

Quote from Burkhard

You have opened support tickets and sent videos for demonstration purposes.

You seem to intend importing RigBusters Rigs. But according to your videos, you don't select "Import" from the USB menu, but "Backup" and "Restore". Press "Import" instead.

I did both version, but i just recorded one of the two tests I did, i followed this video

Quote from Lucacino

Any Solution?

No mate

Ye true, I just said that I couldn't use rig manager then I tried USB stick.

I recorded 2 videos probably they will explain better than me 😊

Hi, you have been really nice, all my tools, Mac, Kemper are updated with the latest versions, the USB stick was new brand, the profiles they were bought by Rigbusters.

Quote from Burkhard

Sorry, I'm competely lost!

First you wrote, you cannot "store".

But a message like "profiles are already inside" corresponds to an atempt to import. Import and store are two different things.

Now you initiate a "restore"!? Store and restore will never lead to a message like "profiles are already inside".

Then you describe this process:

Formatting the USB stick - insert the USB stick - press on the stage (USBstick) - backup/Restore - Restore - Restore "Again"

The formatting would wipe out all data on that stick!? In that case there is nothing left to import nor restore.

What are you exactly trying to do? Have you got Rigs, that you are trying to import?

In that case store those unzipped Rig files in folder "Shared" of your USB stick which is already formatted now. You don't need to format again.

Plug USB stick into your Stage.

And then use the import function - not the restore function.

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I checked if the profiles were stored in the Kemper through the iPad's Rig manager and straight on the Kemper Stage but they weren't there.

I think I have to open a ticket, th

Quote from Burkhard

So, it's about importing and not storing nor restoring.

Normally, this formatting isn't needed, USB flash drives are already preformatted with FAT32. You just need to plug the USB flash drive once into your PROFILER. If soft button 3 shows "USB Stick" onscreen, you are done. No formatting is needed anymore.

The terminology in the video is not precise. He is talking about "PROFILEs", but he seems to import Rig files. Files available in Rig packs, Rig Exchange and commerical offerings are normally complete Rigs which included a PROFILE. I try to clarify this, since theoretically somebody could share PROFILEs in the form factor of amp presets, cabinet presets or stack presets. These can also be imported from USB flash drive, but afterwards don't appear in your pool of Rigs, but in your pool of amp, cabinet, or stack presets.

The video then shows how to unzip and copy Rigs into the folder Shared on the USB flash drive and how to import from there. This should work.

If you afterwards don't find those Rigs, you are either not looking at the right place

- browse the pool of Rigs

- and set the View to "All Rigs", otherwise you might just see a fraction of the Rigs stored in your pool

or the files are currupted and no valid Rig files and consequently not imported

or the Rigs were stored with an OS version significantly younger than the OS installed on your PROFILER, so that your PROFIDLER doesn't accept those as valid Rig files.

If you cannot figure that out, open a support ticket and inlcude:

1. which OS is currently isntalled

2. an example of a file you try to import

3 a current backup of your PROFILER.

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I recorded 2 videos maybe they will explain better than me 😁

Quote from Kemper Support #1

looks like you made a mistake in the order of events

You need to press

USB Stick

Backup/Restore

Backup

Now you will see a bar graph indicating the progress of the backup process.

Afterward, you can restore the backup by pressing

Restore

If you pressed Restore first you restored whatever other backup was already on the stick and replaced your current rigs with the ones from that backup.

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I followed this video, can you tell me if is the right process?

Thanks

I'm sorry but English is not my first language. When I said that the profiler say that the profiles are already inside is because when I tried the first time, I went to check if I had transferred the profiles inside the Stage and they wasn't inside "actually in the Kemper Stage", but when I tried to reinstall the profiles for the second time, always with the procedure suggested by the video, using a USB Stick, on the screen came written (The profiles you're trying to install are already inside, but in truth they aren't there

Hi the Kemper Stage has the last version Betathe Rig Manager has the last version of (Rig Manager)

The proceedings was:

Formatting the USB stick - insert the USB stick - press on the stage (USBstick) - backup/Restore - Restore - Restore "Again" -

But when i go to the Kemper Stage the profiles aren't there, the profiles are (Fender 65 Dlx Rev Clean 1 LP - 2023-07-04 10-10-07.krig).

What have i done wrong?

Thanks for your help

Hi everyone

For some reason I can't use the Manager Rig at this moment, "it doesn't work", than I ttried on USB way, I followed a couple of tutorials and I have done everything but I still can't store them.

To be precise the procedure is perfect and every time I am trying to put them onto the stage it tells me that the profiles are already inside, but when I go to look for them there is no trace.

Everything is updated, beta version.

Can anyone help me?

Thanks 🙂

Thank you I have done that.