Posts by G String

Quote from Yoda Guitar

So if I select performance number 2 and move it down in the list e.g. in position 5,

then position 3 gets the 2 and position 4 the 3 and position 5 the 4. But the moved position 2 keeps its number 2 instead of getting the number 5.
Now I have position 2 twice in Rigmanager and position 5 is missing.

But on Kemper ist shows position 5 which is correct.

i don't have this on catalina. in case you have it all the time, please send us a video. the slot positions are just numbers, maybe it's just a visual issue. you can check this by opening another window and select the same performance view again. do you see two entries labelled "2" then?

Quote from piotrmaj

slots being reverted to original values, even after hitting "Store in Performance" button).

I didn't see anything in changelog recently that would indicate any change for better.

piotrmaj works fine for us, BUT again - contact support, let's see what we find. the simple truth is: everything we can replicate, we can fix. all the other things are well, difficult.

alextsi - feel free to contact support by email. we saw you post here and appreciate that you share what you find on your system. let's see if we can help you (and therefore others as well). thanks!

As stated above we have removed by Don as per request by a third party. I will close this thread now.

Quote from WillB

The mouse wheel now scrolls inside the rigs window. Thank you. Still requires mouse click to load though.

cursor left / right loads the rig

Quote from ThePSprout

When I try to move a rig (drag n drop) from "Rig Packs" or "Rig Exchange" to a folder I created in "Local Library" or "Local Library" itself or to/from "MyProfiler" it fails and I get a pop-up error window (see attachment) with the following message - "Rig Manager didn't find any suitable files to import. This happens if the items are unknown or damaged". If I try to copy n paste the paste menu option is greyed out. If I select rigs to preview on my profiler they work fine. Any idea if this is a bug or if I just don't know how to operate RM? I did check the manual and search the forum before posting but couldn't find anything helpful.

please contact support - we'll look into this for you.

Quote from Audiopilot

can you close this thread also.

done.

Audiopilot

This is the second time I have to delete your instructions. Please stop posting those. Even though you might think they work great, they will likely cause a lot of issues.

Audiopilot I have deleted your instructions above. Those are a recipe for disaster - damaged content and more. There is a reason why those files are hidden.

you're making a backup of the content in Rig Manager. Not your Profiler. "file could not be written" means at you're attempting to write the data to a location on you Mac which doesn't allow writing to. This is not a bug.

Quote from PNWSCUM

I’ve had issues where it’s just not loading but one of my converted files. Seems like something is up with their system. I wish it was easier to load cabs...

the files need to be WAV files, with either 16 or 24 bits. IRs are not cabs, they are impulse responses. to convert an IR into a cabinet do the following:

- open Rig Manager

- select the place inside "Presets" location where you want to save the converted cabinets to

- goto "File > Convert Impulse Responses ..."

- select all the IRs you want to import

- select the cabinet in presets and drag it on the cabinet icon in the editor

you can also drag the WAV files into the Presets directory and Rig Manager will create Cabs from the IRs.

You're right, it's a mess. But it will not fix itself with an update. You really should contact support.

Quote from Wheresthedug

They don’t automatically sync so that you can decide what to have on your profiler rather than fill it up with lots of stuff you aren’t using.

everything in the location Profiler always syncs automatically..

Quote from JRusidoff

And even after several updates, when I rename a slot in Rig Manager, it just will NOT save to the profiler. So there I am, down on my aging knees turning the knobs on the Kemper Stage.....

please contact support.

Quote from Wheresthedug

I'm pretty sure that is a bug considering there is an Unlock All.

no, it's not a bug.

Quote from OmniarchMorgs

this is definitely spoiling my experience with the kemper so far

the underlaying reason is that your installation of windows is not up-to-date.

Quote from darcym

Anything I can do to debug this ?

please get in touch with support. we'll help you to fix that.

A new Profiler OS public beta version is available and also a new version of Rig Manager. You need to update both.

Quote from prsgary

One more question: in the editor are broad categories of effects, none of the hundreds that are actually there. Is there an easy was within the editor, not the Toaster, to see all the options within?

you probably refer to the effect presets. those can be found here:

choose a preset from the list and drag it onto the effect slot you want it to show up on.

Quote from mici01

What can you do to fix the bug? narrow down? SG

We need a crash report from you. Copy the entire text from the crash dialogue into a text document, contact support and reply to our questions with the document attached. This way we can have a look. And yes, more details are also necessary. Even if things looks the same like in other reports, the reason for the individual crash(es) can be very different and need different solutions.