Posts by Kemper Support #1

Quote from anthonyclass

I have sent several emails to send my kemper for repair but they do not contact me to send it from Spain to Germany, I have checked if I have spam, but they do not contact me, has this ever happened to you in technical support?
I have filled in my data for kemper, but they have not contacted me again, what is the process to send to the technical service?

according to our database you have provided the required information (address,telephone number etc) yesterday. Creating the paperwork generally takes about 24 hours. Therefore you should receive the RMA document later today.

Quote from nathanmachine

Ok, this is a point that I think is not clear after reading the manual.

You seem to be saying the default state is not FRFR but that is another "model" the kemper puts onto the kabinet. If I have that right, that is really surprising and then it seems that the kones are very very different than the Celestion F12-X200.

The Kone has been specially developed for using it with our imprint technology. Think of the FRFR mode as one of the imprints. One that mimics the sound of an FRFR speaker.

if you use the transpose function in the rig menu you can insert a mono fx loop into stomp A and use the direct output as a send for that signal. The mix parameter in the mono fx loop allows you to forward the signal to the rest of the signal chain.

The Kone speaker needs a Kemper Profiler to mimic the sound of an FRFR speaker. Without a Profiler it will sound like a broadband speaker.

This is also true for the Kabinet because it uses a Kone speaker.

If you do not have a Profiler it is pointless to use a Kabinet unless you happen to like the sound of a broadband speaker.

I guess what creates the confusion is that I refer to Aux in as the Aux input of the Profiler while you seem to refer to something else.

Quote from nathanmachine

I understand your points. I guess I'm just wondering where the feedback is of anyone who's actually done this - forget the theory, the kone is supposed to be relatively flat and comparable to the other flat celestion speaker (i hear you, it is different so it can use the dsp imprints) but think about the kabinet acting as a frfr speaker which it is supposed to be able to do. Again, I look forward to someone who has actually tested this - I wish I could, every guitar player I've asked in LA has said the same thing: "hmmm, no, but that sounds cool, lmk if you find anyone who's tested it".

the Kone is not an FRFR speaker but a broadband speaker. The Kone technology in the Profiler turns it into an FRFR speaker for the Aux in or if "Monitor cab off" is not activated. If you want to have an FRFR monitor for your amp sims but have no Profiler you should buy a real FRFR monitor/speaker.

there is no parameter that would allow you to pan only the headphone signal. From your description, it really sounds like a hardware issue.

Have you tried starting the Profiler while holding down the System button to reset the global settings? If the issue was caused by a software condition this would probably fix it. If not use the contact form if you want to have the unit repaired.

Quote from Manolo76

I tried again. There's a little signal in the right channel but as there is a balance knob turn à 90% left :(.

could be a faulty headphone socket. Please open a ticket on the Kemper website for support.

https://www.kemper-amps.com/contact

Quote from nathanmachine

Are you saying the aux signal will not be sent/heard by the kabinet unless there is a kemper attached and the kone function is activated?

the signal will always be sent no matter what is connected but only when Kone mode is active it will be send in FRFR mode to a Kemper Kabinet.

the Aux in signal will be send to the Kabinet in FRFR mode when the Kone function is activated

memory space is shared between rigs and presets. If the total exceeds 1000 you cannot import any additional ones. Try to reduce the number of rigs in your Profiler by a couple of hundreds and try to import again.

how many rigs are already inside your Profiler?

Daniel will tell you how to proceed in the ticket that you opened.

there were several versions of 8.7. available. Make sure you use the latest one 8.7.10!

which version was installed before you tried to update?

der OP hat ja bereits den Main Output Volume Link deaktiviert und den Monitor Output Volume Link aktiviert. Deshalb kann er mit dem Master Volumeregler die Monitorlautstärke ändern, ohne den Pegel der zum FOH geht zu beeinflussen. Wenn man zusätzlich ein Expressionpedal als Monitor Volume Pedal konfiguriert, kann der Pegel des Monitor Ausgangssignals verändert werden, ohne dass man die Hände von der Gitarre nehmen muss.

Quote from HarryMO

Ah. Okay . Das klingt einleuchtend. Und meinen Bühnenmonitor (KPACab) mach ich über Master-Vol am Stage.? Den MonOut hab ich gelinkt.

den Monitorpegel kannst du mit dem Master Volume Poti regeln oder mit einem zweiten Expressionpedal, wenn du das regeln willst während du spielst.

das Signal das du beim Soundcheck zum FOH schickst sollte immer das mit der maximalen Lautstärke sein (sprich Volumenpedal voll durchgetreten)

die Einstellungen im Input Menu werden mit dem Rig gespeichert. Damit diese Einstellungen nach den Laden eines Rigs zum Einsatz kommen musst du das Input Menu "entriegeln" in dem du den Lock-Zustand mit dem Lock Taster aufhebst, während das Input Menu im Display zu sehen ist.

Ab Werk ist die Input Section im Perform Modus bereits entriegelt-du kannst also dort z.B. für jede Gitarre eigene PErformances mit unterschiedlichen Distortion Sense Werten erstellen.

you can use the monitor outputs to send the full signal chain into your external device and use the Aux in function to mix the signal from the return inputs with your actual guitar signal-just make sure not to send the incoming aux in signal back to the monitor outputs on the Aux in page in the output menu.

you can use any dynamic microphone with the build in preamp of the Profiler. You only need a preamp for condenser mics that require phantom power.