I know as a workaround I should turn off the Kemper first before RM but when you're busy in the middle of a track you don't always remember to do so.
It's been 8 months since I reported the issue and followed all the correct procedure for raising a ticket including sending in logs.
It really should be fixed by now.
Rig Manager cannot trash you Cubase preferences. If the application crashes, it won't affect the integrity of other running apps.
I didn't say RM trashed my Cubase preferences but that the PC crash did as a consequence of the instability of RM.
Instead of inferring that I am misreporting the issue how about getting it solved?
As my previous threads about this if I forget to turn off the Kemper before RM it crashes my PC.
It's also trashed all my Cubase preferences at the same time and I'm having to restore the PC from a saved image.
I have the latest OS and RM
When will this be addressed? I submitted a ticket months ago including log files and have the latest OS and RM.
That all seems a bit complicated for me.
I find the sounds I like and just record straight in to Cubase, no re amping.
It's important to get the performance right and I think re amping would interfere with that and kill creativity.
If it works for you though keep doing it that way, each to their own.
Should have mentioned, except for the drums all instruments played through the Kemper.
When I started gigging in the seventies we used the little treble booster, sounded great and cost a tenner, something like this:
Thanks Maarten, interesting.
I have the same issue myself and have sent any requested logs to support weeks ago.
It could do with being sorted.
Guitarilia, apologies for hijacking the thread.
My pc crashes when I close RM unless I turn the Kemper off first but it must be my fault because most (not all) other customers don't have the same issue.
You've been lucky to get a coherent reply.
I've worked in both ICT hardware and software for 20 years and check any issues with my machine regularly.
That's not to say it couldn't be something peculiar to my pc but I note that several other users have this issue with this RM version.
My current win 10 version is 1909 OS build 18363.815. Could be a Win update issue - those are known for causing problems.
There is a workaround that has been mentioned on this forum which I use but an answer would be useful.
If there are anymore details I can give on my setup let me know.
hafi19, crashes on my pc only happens with the RM 3 variations, it is not a pc hardware problem
Even with the latest update this crash behaviour is still occurring.
Any answers for this? I made a ticket for this weeks ago.
Thanks
I just updated the profiler OS to 7.2.2.16146 and RM to 3_0_105, it still bluescreens me when I close RM.
To confirm what other people have said, turn off the profiler first and then RM and there is no crash.
When can we expect this to be fixed please?
Thank You G String
Ticket ##KA00187131
Any news on this issue please?
I sent the logs you requested four days ago, Thanks
I started a support ticket yesterday G String, thanks.
The OS is Win 10x 64, latest version and the pc is an i7, newish so I don't think it's the hardware or OS.
Looks like a kemper software/driver issue to me, I'm rolling back to the previous version until there's a fix.
