Sad day for me. This was my first unpleasant experience with the Kemper
Been traveling lately and took a day off. Thought to myself, lets check out the new Kemper 5.0 firmware.
I have been on 3.3 for some time, and really didn't have anything to complain about. Still, I thought it would be good to bring things up to speed now that I would soon be 2 full major revisions behind .... and the new delays really did sound cool from the clips posted here.
Being careful, I backed up my 3.3 setup. I have spent endless hours tweaking and expanding my rig since 2014, so I really wanted to be careful.
Ok, so I do the backup, everything looks good. I put the backup on my PC for safe keeping and go on with my updates.
The 5.0 upgrade worked flawlessly. It was easy to follow the instructions given in this thread to get the new FX presets loaded, and away I went playing around with delay bliss
When I got around to going through my performances that I have been using, I thought I noticed that the distortion seemed a bit on the heavy side. It was almost as if there was added gain to every rig. I pondered this a while, then thought, well, this is easy enough to verify. I will just restore my 3.3 rig and give it another listen.
Before I do, I create another backup of my 5.0 setup so it will be easier to get back to it after I take a listen to the 3.3 restore.
Put the backup onto the USB drive, and ...... the backup is "corrupt beyond repair". Hmmm. This isn't a good sign. The Kemper goes into some base setup asking for the date of shipment and my name again like it is fresh out of the box.
I look at the file and notice that it is 0Kb! Not good.
I think ... well, I guess I'll go back to the 5.0 beta backup. I check the file.... it is 0Kb also!
So now here is where I sit:
- I still have all my purchased rigs, but they are all in their original setup. Tons of work to get everything back where it was.
- I have a backup from 2014 when I upgraded to 3 or 2 I think, but that wouldn't be much better than just doing all the work again.
I am NOT happy about this. I also found that there was another 0K backup file from december 2014, so this has been going on for some time I suspect.
It may be a bad USB stick or something along that line, but whatever it is, I had NO indication that the backup wasn't successful.
I am now sitting with a REALLY base unit (no rigs) that I have to reload which will take me days of effort.
Let my pain be your warning. Check your backup files to be sure they actually contain something. The Kemper will not tell you that something went wrong and you will be left with a false sense of security.... and no backup.