Posts by Terrapin

Appertaining to the original post, Yes I agree that Kemper has “taken” on too much and/or are unwilling or unable to cope with such.

The “Player” a new product, is my primary source of contention. A cursory glance at the forums show a frustrating lack of attention to the issues that many have raised with the initial “Rack” and “Toaster” versions of their product, (and Rig Manager) which remain unresolved, yet rather than address and resolve these issues, they choose to spend time on more product releases, which will inevitably present more teething problems for both the company and it’s users.

Simply my humble opinion, I mean no offence to anyone. Best wishes to all!

The Kemper Player works for some and not for others. Caveat Emptor

With due respect, I think it would be a good idea for the mods to create a forum section dedicated solely to the Kemper Player. Quite frankly, I have no interest in this product as it's not for me. There seems to be a wide degree of discourse with this new product and many threads have been opened as a result. Perhaps a consolidation of these these threads can be created which would benefit all concerned. Just a thought...

Ah, got it

Quote from kpahuitsing

USB midi is supported on both USB connectors. The PROFILER models can act as USB device as well as USB host.

So: you can connect

- USB midi to a PC

- USB midi to a tablet or mobile phone

- USB midi to a foot controller

- USB midi to a converter to get DIN midi

these all works fine

hassle free integration? : USB midi is not different than DIN midi in this respect: as with all equipment: one has to take the time to master it. With some external control gear it is needed to configure correct settings, which may not always be easy or trivial.

USB midi when using an external controller has 2 big advantages:

1 = only one cable instead of three, (in, out, powersupply) and no problems with wrongly plugged IN or OUT

2 = power supply over the same cable, and need to externally power the controller

The PROFILER's USB midi host capabilities / connector are actually a very nice, and in much cases, better alternative to legacy DIN connections.

Display More

Ah, got it. Thanks for the clarification.

I'm considering purchasing a Player for smaller gigs. However, the midi implications are growing increasingly vague. Do certain midi devices work with the Player and others don't? Is there a definitive list of hassle free integration?

Quote from entrophy

The point where this rationalization falls apart is when the manufacturer contradicts it by saying, "This unit is at price point X because we have put so much hardware in there and all of this costs amount Y so while we'd be glad to offer the unit at price point Z we just can't and X is really the best we can do."

Of course both can be true: that what you wrote is true, and that the manufacturer is explaining the price exactly how I paraphrased.

Which leaves only one conclusion: they are lying. Doesn't matter in which way exactly, as all options leave a bad taste in the mouth.

Let me prove this with a comparison to the market where price discrimination has been abused the most. Ironically it's the automative sector, which links the comparison nicely to Kemper being out of Germany.

VW and BWM started a subscription scheme a few years back, with BMW going as far as offering seat heating as a sub. But the seat heating hardware was installed in every car from the factory. VW is charging a sub fee for voice recognition. The hardware is in every car. Tesla is offering full autopilot capabilities, the hardware is already in there.

Now the contradiction: all car manufacturers, in particular out of Germany, have claimed for many years that the price increases from 2020 onwards were purely driven by a component shortage, and basically they blamed the consumers for imaginary demands for more smart features, They increased prices and said they're simply passing on increased manufacturing costs and there's really nothing they can do about, with some going as far as claiming they wish they could offer a lower price point but they simply can't.

Not only is this contradicted by many years of car manufacturers being caught installing hardware that isn't unlocked through a sub or through a "facelift" (where it turns out the lower-priced pre-facelift car already had the electronics for the "new" feature), it's also contradicted by the recent situation in Germany where out of nowhere the federal government ended an EV subsidy. Suddenly all the manufacturers that proclaimed for many years they could offer no lower price point chipped in and said, no problem, we'll give you an instant rebate of 4500 Euros.

Price discrimination is really just a rationalization of consumer fraud.

Display More

Are you serious? "Price Discrimination" "Consumer Fraud" Perhaps you're trolling. My MacBook Pro has the capability of running Logic Pro. Wait, I have to purchase it? How awful. Apple should have supplied it upon purchase. 😂

I

Quote from Burkhard

This Browser Mode issue turned out to be a misunderstanding in your other thread.

The Up/Down Buttons of the Rig Navigation Cross initiate bigger jumps depending on the selected sorting criteria. If for example "By Author" is selected, Up jump to the next author skipping all other Rigs of the current Rig's author.

And Up and Down Buttons of the Remote jump complete banks. So Up jump five Rigs forward.

This is usual and intended functionality since day 1.

Display More

I'm still experiencing the same issue with performances being skipped randomly and for no apparent reason when pressing the up down buttons on the Profiler. With all due respect, I would suggest that rather than blame your customers for the obviously long going issue, you spend some time in fixing said issues and/or update your user manual, PRIOR to moving on with new features.

Just a thought.

I must agree with Wheresthedug inasmuch that it is probably an issue with Logic Audio sending midi messages to the Profiler. I experienced a similar situation after the implementation of USB MIDI whereby Logic Audio was changing the gain setting on my Profiler. I contacted support and was told that I should change the change the midi channel on the profiler. I did, and it fixed the issue. However, I am fearful that every "update"will bring further issues.

At this point, given the amount of time I doubt that it will ever fixed, or even addressed.

Same problem here.. Connection is lost when my Mac is in sleep mode. I won't sell the unit as it has uses, but I certainly won't use it in conjunction with Rig Manager until they both address and fix the issue

Quote from Wheresthedug

Just to be clear, posting in the forum is not opening a Support Ticket. Have you actually opened a ticket with support? If not you should do so.

Thanks for your your reply.

No, I have not opened a ticket and I'm fully aware that posting on this forum is not opening a ticket.

As previously mentioned, I have reverted back to the previous release version which has brought things back to normal. I'm not a beta tester and have learned a valuable lesson. I will not be updating anytime soon. I've lost valuable time with various projects.

Rather than going back and forth with emails from Kemper Support, asking me a myriad of questions ranging from, Which OS are you using, have you checked your cables, have you installed the latest update, are you using a hub etc.. I know for a fact that the my issues lies with the 10.2.0 update, as everything was working perfectly previously. You could say that I've lost some faith here.

As such, I will stick with OS 10.1.2 for now.

Kind Regards,

T

Quote from JohnnyBee

Well, if there is no time for writing a support ticket then you can stay with 10.1.

Which is exactly what I'm doing.

OS 10.2.0. has been an unmitigated disaster for me. After installing it, the gain and performance slots started changing when I pressed play on my DAW. I spent several days trying to figure this out, to no avail. There was absolutely no rhyme or reason for it. The only solution was to unplug the Kemper from my Mac.

I reverted back to 10.1 and things seem to be back to normal. I do not have the time nor the inclination to open support tickets and go back and forth whilst trying to record on a professional level. It simply takes up too much time. Consequently, I will not be updating in future.

UPDATE: After trying everything I could possibly think of to resolve my issues with 10.2.0 I finally had to revert back to Release version 10.1.2 and things are back to normal.

There is clearly a bug within 10.2.0 (at least on my setup) which I hope Kemper will look at.

Thanks for the replies. I'm using an Apple M1 iMac running Ventura 13.5.2

Only if it works properly...

I feel your pain. The implementation of USB audio has been nothing short of a complete and utter mess.

After more experimentation, I am noticing that when I run my DAW, the slots are changing in performance mode. As previously stated, I don't and have never used midi. Everything was working fine for 6 years until I installed Beta 10.2.0 This is quite clearly a bug. To any mods reading this, please consider this as a "support ticket" as I will only state the same.

Kind Regards

I've done that digibob, still doing the same thing

Hello All,

I’m experiencing some very strange behavior since installing Beta 10.2.0.

When my Profiler head is while to my DAW (Logic Pro X) As soon as I hit play or record, the gain setting on my profiler starts increasing at both random points and random amounts during the course of the project. When I return to the beginning of the song, the gain setting returns to where it should be. This happens on ALL projects in both browser and performance mode.

I’m aware that Beta Version 10.2.0 has added midi to USB audio, but I must point out that I don’t and have NEVER used MIDI with the Profiler or Logic. I’ve tried everything I can think of to stop this, to no avail.

The only way I cant prevent this is by disconnecting the Profiler from my Mac. But then obviously I can’t use Rig Manager.

I don’t know if this a bug, but I could do with help!

Cheers T