Maybe I misunderstand...but "space headphone only" will, if selected, put the "space" parameter in the phones only...so he is certainly getting "space" in his phones...not missing anything?
This is for the headphone jack on the Kemper, no the Focusrite. I contacted the Kemper support and they said the headphone jack on the focusrite are inferior to the Kemper, thats why i notice this unconfortably difference in the tone.