I think I might cry...
So it's a complete and utter mess. Support re-rigged my clean recording and it comes back the same. Meaning it's not a hardware issue. I'm still waiting to hear back about how to proceed now or if they accept/admit that it sounds like complete crap. BUT the thing that's bringing tears to my eyes is the following:
I made a backup of my rigs via rig-manager (file extension .rmbackup). Then I updated my profiler and rig manager so that I could use the new file extension .krig (I only realised I had to update my Kemper when I couldn't load Jimmy's new Slash pack. That's when all this mess started). Now when I restore my backup via RM, all my paid profiles seem to be there, but not a single one of my own profiles. Not one. In addition to that, as an extra security I exported my favourite rig (extension .krig) and I can't even import that now. I get the following error message:
"Rig Manager didn't find any suitable files to import. This happens if the items are unknown or damaged."
I mean, wtf. All those hours invested making my own rigs and they're now gone!? I swear, it's a total mess.
I wonder if the FW update to my KEMPER has caused all of this. I mean you all agree it sounds dreadful. I. get the same thing using the first 1971 Mars Golub Crch.
RigManager Version 3.0.140 (16417)
Kemper FW Version 8.0.2.22186
Has anyone installed this FW. Any problems?
Think I just need to go an calm down and recompose myself...