The Profiler came back today from the Kemper headquarters.
I have been informed by Kemper support that the service team has replaced the audio relevant circuit boards, and now the flickering noise is gone.
I can play the TJ-63AC30 from example 1 and example 2 without any noise, and without the need to crank up the noise gate.
Big thanks to Kemper support and the service team.
Posts by DeepPurple
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You are in touch with Support, so definitely follow their advice(s).
It sounds like an artefact to me. If support were not investigating the issue, I'd try a System reset and then (if that did not help) a Rig reset to ensure that no rig is damaged.
In terms of testing, I'd exclude all the sections of the rig and activate them one by one, in order to isolate the perspective source of the issue.
HTH
I actually tried those solutions before I created this thread, no luck.
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Bumping this thread so it doesn't get locked because I plan to update it in the future.
Currently Thomann has the Kemper. -
impossible to analyze from afar. Please open a ticket in the support section of the Kemper website for further assistance.
I will do so, thank you.
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Alright guys, I am back.
I went to my friends house and the same noise is there.
What is going on with my KPA? -
No, i meant to unplug the USB cable from the Kemper.
Yes, I had to when I tried another outlet in the house. The noise is still there.
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Did you try to disconnect from the pc, even if it´s turned off?
You mean disconnect the pc from the outlet? Yes I have.
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Take your Kemper and guitar with you to your friend and test it in his house .....
Just to clear out any "electric" issues in your own house ........
Cheers !
Darn it! That's a brilliant idea! Too bad I didn't read your post before I went to get the guitar.
I will check with a guy I know who lives 5 houses away from me if I can come over and check if it works at his place.Edit: He is coming back home on saturday.
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If you don't have a surge suppressor with some sort of noise filter then get one.
BTW, the clicking sound I hear with my headphones is when I am plugged into my computer, NOT the kemper or interface. And I just discovered the clicking is coming from my fan inside the computer. Time for a fan swap.
The noise I have is present no matter if my PC or phone is turned off or on.
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have you tried a different guitar? Are you experiencing the noise at all outputs including the headphones?
I went and brought my friends Ibanez AZ2402 Prestige back home.
I have updated the opening post with sound examples of the Ibanez, and the hissing sound is still there.
The noise gate doesn't seem to help either, the hissing can be clearly heard when a note is being played.
Seems like the problem is the same no matter what guitar I plug in. -
have you tried a different guitar? Are you experiencing the noise at all outputs including the headphones?
I experience it through all outputs yes.
The headphones through the KPA and the external audio interface (Scarlett 8i6).
I will try another guitar, I will go away to a friend in another town in a day or two and borrow his Ibanez AZ Prestige.
I will return to you with an answer. -
Try to plug the KPA in another outlet
Tried the outlet in the kitchen just now, still the same noise.
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Just turned off my fridge and freezer, that didn't help either.
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Sounds like you are picking up an outside electrical interference into your cables. I would start replacing one cable at a time and check again. I get that same exact timed clicking on my headphone jack because it's been yanked out on accident a few times and is going bad. If I cup my hand around the jack when plugged in, my hand acts like a shield and stops the clicking.
I have tried to replace the guitar cable, but the noise still remains.
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Hello guys, how you all doing?
I need some help, any advice is greatly appreciated because this problem is driving me nuts.
Whenever I play a clean profile, I get this flickering/hissing noise.
This is true for the profiles at the Rig Exchange and profiles from renown profile makers like Top Jimi and The Amp Factory.
I don't know what's going on. Why does this happen?
I have added sound samples so you all can take a listen to what I am talking about.--- Fender American Special Stratocaster examples ---
Example 1 without noise gate.
Top Jimi TJ - 63AC30 ClnNormExample 2, same profile as example 1 but with noise gate cranked up.
Top Jimi TJ - 63AC30 ClnNorm with noise gate
Example 3, without noise gate (this profile is free on the Rig Exchange).
Orangutan V5 7.5Example 4, same profile as example 3 but with noise gate cranked up.
Orangutan V5 7.5 with noise gate
---- Ibanez AZ2402 Prestige examples ---
Example 5, Ibanez AZ2402 Prestige (Orangutan V5 7.5 Profile).
Orangutan V5 7.5 no noise gate (Ibanez AZ2402 Prestige)Example 6, same profile as in example 5 but with noise gate cranked up.
Orangutan V5 7.5 with noise gate (Ibanez AZ2402 Prestige)
As you all can hear, the flickering/hissing sound shows up whenever a note is played (even when the noise gate is cranked up).
This makes recording pretty much impossible, the background noise ruins it all.I am playing on a Fender American Special Stratocaster, using Texas Special pickups.
Any help is much appreciated.
Thank you.
List of solutions tried that have failed:
Change guitar cables [X]
Turn off fridge and freezer [X]
Try another outlet [X]
Try another guitar [X]Turn off PC [X]
Turn off phone [X]
Try a different house [X] -
Does anyone here know of any good guide or tutorial on the web that covers how to record with XLR cables?
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Thanks a lot for your advice guys, thumbed up you both.
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The Focusrite 8i6 has coaxial SPDIF, it also comes with a lite version of Ableton Live, you'd have everything you need.
Oh that sounds great, it's quite inexpensive too.
Thanks a lot! -
Hi everyone.
I have a question for you all.
I am thinking of getting a Kemper Amp Profiler because Bias Fx sounds really bad compared to it.
Now I will also need to get a new audio interface that has spdif connectors so that I can record my guitar with the Kemper on the pc.
So could anyone of you guys recommend me an audio interface that will allow me to record with the Kemper to its fullest potential?
When I say "fullest potential" I mean that there will be no quality loss due to the audio interface not being able to cooperate with the Kemper to the fullest.I see audio interfaces costing everything from € 300 to € 1500 and more.
I am not sure which one to take.
I don't want to spend too little and end up with an audio interface that does the job badly.
And I don't want to spend too much and end up with an audio interface that would be overkill for my purposes of recording.
So some advice would be greatly appreciated, thank you.
