I emailed 3 locations. Germany was responding told to email sales usa, no response i called told to email parts usa.
This the email. my question about parts was never answered till i bitched on this board.
Brian,
All repair shops mark up prices. Power Amps are not cheap.
If you want a second opinion, you can take the unit to another repair technician as it is out of warranty.
Rosen Sound has repaired our products before.
I sent emails and no one answers questions at Kemper USA. Then you bitch on a board and someone writes back,
The repair shop confirmed it. Power module is bad. $900 to repair the unit.
The power amp module is $665 just for the part. At this point I would rather get the duncan powerstage with a 3 year warranty.
Kemper USA can not even tell me how long the parts are under warranty. Once your kemper is out of warranty it seems its 90 days on replacement parts. Funny thing is I only played in my living room with the kemper no live settings.
Must be under warranty. They want like 700 dollars for the power module just for the part. Buy New everyone. No Used.
It cost $665 just for the power amp module from the repair center for the repair to fix it.
Plus the part only has 90 days on it. Class D is not worth repairing. I hooked mine up to a power amp.
$900 repair for the kemper power rack. The toasters have cheaper after market add ons for a poweramp.
I have received estimate for $665 for the power amp module part, not the complete repair.
Why would I spend $900 dollars for a part that is only under warranty for 3 months. Calling kemper USA is a joke
saying they cant sell me the part. Sounds like in Germany they actually care about their customers.
Has anyone had the poweramp module repaired in the states. Im getting prices of $665 just for the poweramp module.
Seems like when its out of warranty kemper USA doesnt give a rats ass and have no idea what the parts are warranted for. Getting more emails from Germany.
