Yep, my Kemper Service Rating: 10 from 10
The LEDs on my Remote gone slightly darker, in the Forum the Kemper Admin told me to open a Service Ticket.
Didi it on Sunday, on Tuesday I recieved a spare cable !!! 2 Days later without ANY discussion or Dealer Contact etc.!!! (I live 550 km away from Kemper HQ)
But the problem did not disappear and I called the Hotline. After a callback within 5 minutes we analyzed the problem and one day later they sent me a sticker and I sent the KPA + Remote to Kemper HQ free of charge.
After 5 Working Days I recieved today the KPA + Remote back and it works PERFECT and also got accidently a spare cable now. Thank You very much!
Resume:
This is Service as it should be: Competent Friendly Quick Professional Customer Oriented
You can't work faster
Now I have to practice to improve my playing...