Posts by almesy

    I recently had to sell my Kemper (though I do hope to get another at some point in the future). I reset everything in the Kemper to factory defaults and stock profiles / rigs, etc. I'm curious what will happen when they go to register the device in their name with their own rig manager account.


    Will they be able to? Is there anything more I need to do in order for them to be able to be up and running with it? I want it to go as smooth as possible for the buyer to enjoy it.


    Thanks,


    Mike

    I reviewed the UnO4Kemper manual and indeed found out that this was not clearly mentioned. I have updated the topic about Browse mode and uploaded a manual update to our website (UnO4Kemper manual). Sorry for the confusion!

    Thank You!


    I'm sure this has been one of the more common sources of confusion with new user setup - it sure was for me... Once over that point, the rest was very easy.

    I ran into the same, or at least a similar type of issue when I bought the same floorboard recently, and installed the UNO chip. Was really disappointed because there was no rhyme or reason for the rig selection in Browse mode.


    What I finally did that ended up working out perfectly (with mine, UNO4 Kemper installed), was to assign a MIDI number to each rig, in the rig settings (I only assigned to a handful that I actually would be using with the floorboard, maybe 12 rigs, so within 3 banks).


    So then in BROWSE MOD:

    • pedals 1-5 in Bank 1 ended up controlling rigs assigned midi #'s 1-5
    • pedals 1-5 in Bank 2 controlled rigs assigned midi #'s 6-10
    • pedals 1-5 in Bank 3 controlled rigs assigned midi #'s 11-5
    • and so on - all in banks of 5 - it ended up being simple

    Hopefully that works for you. I don't know why it was so difficult for me to eventually figure this out. I found a thread at one point where there was discussion about renamed rigs to sort, etc., but I found that simply assigning midi numbers to each of the rigs you want to select in Browse mode is all you need to do, and the banks work in groups of 5 as noted above.


    Good luck (again - this is using the UNO chip, but assuming it would be the same regardless)

    OK,


    Here's an update on my original post. I haven't tried it yet today with the suggestions, but I have to say, after submitting the support ticket for my issue, the Kemper support team has been wonderful with answering my questions, digging into my backup file and settings I sent them, and generally helping with understanding the system settings as a whole.


    First, I would say to @hoellinger667, yes, submit your ticket and send them a backup.


    Some things they found in my backup:

    • The volume pedal was not "Locked" in the rig settings, so the volume pedal could possibly not be controlling the same things in all rigs
    • Settings for output level (-12dba) were set, along with other output settings causing the output to be extremely low
    • A couple other general setting issues, including very low output settings to the headphones.

    All of these obviously greatly contribute to the low output of the headphone jack and the main output based on the settings. Again, the Kemper support was great in answering my (many) questions.


    What I still wasn't able to get figured out was why, all of a sudden, without touching anything, the drop (5 minute break, came back, 1/3 the output). The settings obviously created big drop - question is how did they get that way all of a sudden? One suggestion they also gave me was to recalibrate the volume pedal, which I had done just a few days before. The other recommendation was to go to "Settings > Init Global>" and select that to set back to the factory settings.to get the levels back in check.


    As I mentioned above, haven't tried the reset yet, but am going to, and greatly appreciate the help Kemper has been offering. Still wish I knew the cause of the sudden drop though.

    This happened to me the other day with the Monitor output, all of a sudden last night, it started working fine again?

    Glad all is back to normal with yours. Did you make any adjustments to it for it to come back to normal, or did it just start back at normal volume randomly?


    Mine is still quiet. Hoping Kemper Support maybe find something in the backup I sent.

    Took the Kemper to church services today, and worked exactly as normal in soundcheck / rehearsal before the services, but then just prior to the start of the first song (perfect timing), there was a significant drop in volume from the Kemper, as in barely audible in the PA.


    I have the Main Output unlinked from the master volume knob, so that the output I always send to the board is the same. (The only thing the master volume is linked to is the headphone jack, so I know I didn't change anything manually going to the board). Our sound person and I met after the first service, and she didn't touch anything on the board, so we isolated it to the output from the Kemper.


    Normally, I send a level of output around "3", or 30% but after the drop, I had to crank the output up to 9 to get it to where 3 would normally be.


    I was using a floorboard (FCB1010 with latest UNO4 Kemper chip), and between services, I disconnected midi cables, shut amp off, reconnected, rebooted floorboard and amp multiple times, tried different performances, rigs, etc. I even tried without floorboard connected and also checked levels direct from Kemper through headphones, and there's definitely a major drop from where levels had been. Got home, plugged in different guitar, cables, headphones again, and output is definitely very much lower than what it has always been.


    I'm running Beta 5.0 firmware currently, and have sent a backup to support.


    Wanted to see if anyone else has run into this, and if maybe I unknowingly did something (not sure how or what - it was just a sudden drop), but am open to any starting place to start trouble shooting? I can run the amp at 9 to the board if I have to, but that doesn't leave much headroom for when / if they ask for more volume (when I normally run around 3).


    Any help / suggestions appreciated.


    Thanks,


    Mike