Posts by ab7deb6b7a0d3c54b633f638f1acee18469ddf47

    You can maintain your e-mail address in your KEMPER user account yourself. Enter your account at the top right corner of the KEMPER home page.

    If you change it in your KEMPER user account, you need it in Rig Manager preferences accordingly.

    Thank you for your answer. If I try to update my Power Rack and connect it to Rig Manager this window opens:


    Software Version Mismatch


    Your PROFILER needs an update. Rig Manager will search for a newer software version online. This might take a couple of minutes to arrive. PROFILER OS 9.0.0 or higher is required.


    Whe I fill out the Credentials this window opens:



    Must I create a new user account? Can you make a switch back to my old e-mail address. I don't understand, why my account was erased when I changed the e-mail address.


    Best wishes, Martin

    Hi there,


    I had to change my email address. As a result, I have an authentication error. That's why I can't connect the Rig Manager to the Power Rack via iMac. I would like to update again after four years. Since my amp is usually in storage, I rarely get to do it.

    In addition, Avatar and all entries in the forum are gone.