Just a little update: Have updated the firmware and everything seems to be working fine now. Thanks for the advice everyone, Daz333 hope you've sorted it out too! 
Posts by DJNixon90
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this is a known issue which is fixed by updating your PROFILER to the latest release version (6.0)
Your tickets have all been replied to btw. Please check your spam folder.
Thanks everyone for your input regarding this issue! It's reassuring to know it has been seen before and rectified quite easily. I haven't received a ticket reply in my main or spam folders, but I will update to the latest firmware in anyway.
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Fingers crossed. I will try again later tomorrow/today. Cheers guys
Let us know how you get on, I'll report back too
Thanks guys! -
I’ve just used kemper on its own with headphones and got the message. I’ve used with my cab, on its own and still get message. No rig manager. No usb and no footswitch used. Thanks for replying By the way
I was also using the Kemper with headphones, but I had the remote attached.
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Try to isolate the problem. Turn off Rig Manager (if on). Disconnect any usb, footswitch, etc. Just have the Kemper by itself. Does the message still come up?
I turned off 'Autoload' in browse mode - I figured maybe switching through profiles quickly was taxing the DSP (though surely it shouldn't? ) and the message hasn't appeared since...
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exact same message. Don’t know if newer version will help or not. I’ve got to get usb cables before I try. Just hoping Kemper will reply to my email. Not a good start to this kemper though
Very strange how we have both experienced the same issue on the same day, with the same unit, both having just bought them. But yeah, it's not the best start! I was really enjoying it until that happened!
I've emailed them too and will post their reply once received. Have you tried using it since the message last appeared?
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Literally just had the same issue with my Powerhead! I bought mine today and have been using it for a few hours, getting used to the interface etc. Then whilst browsing through profiles I had this message appear several times after restarting. Is it to do with the firmware? Do we need to download a newer version? See below for the message:
