Posts by Scott B

I'm getting my replacement kemper amp tomarrow. Since I had the freezing problem and felt a $2600 investment should work strait out of the box, I sent the 1st one back. Hope I havnt gotten in over my head. I've been reading forum nite and day and now see how many glitches pop up and lots of troubles going on out there, I'm praying I dont have these problems. I signed on for this incredible new technology to be able to play thru the world's greatest rigs and hav all the flexibility. I have above average intelligence, but I'm not a computer wiz. Been playing 35 yrs and wanted to enter the 21st century. All I wanna do is pick different amps, cabinets, speakers, effects. Ect. Mix n match, and plug my guitar in and shred till dawn! And record the album I've been hearing in my head for 20 yrs. Just keep it simple, use what the device has to offer and not attempt to fly it to the moon. Someone please send some sage words of a positive nature and some beginners tips. Everyone here sounds so helpful to the point of bending over backwards, and kindness and truly care. So I feel like I have 10,000 older brothers and neighbors out there waiting to help. Was I naive in my simplistic expectations.

Thanks to everyone for replying and offering all your knowledge and experience. This is definatly a strange bug. A couple of your suggestions came to mind right away. My unit is running OS 5.5. I thought I should upgrade this 1st. And yes, it does seem to crash while on a profile called Fried Chicken, how aprapo, lol. I tried isolating on this idea, and too it's too difficult, my unit crashes so fast when I'm close to it, cant be for sure. The problem escalated tho, at first it would crash intermittently, now as soon as I scroll...boom, gone. The seller I made my purchase from had 2 others returned with issues. They made this known to me at the time I ordered. They had a discounted model, and the salesman said he wasnt comfortable selling me that one. They are willing to send me another brand new unit, no problem. I think that is the best road at this point. I am going to send all the info to kemper support so they are aware of this glitch, maybe help others down the line. Kemper has changed the music world, changed my world. This is only a small bump in the road. I will still recommend Kemper to anyone who will give me the time to sing praises. This was a tough purchase for me financially, but now with real world experience with it, I'm still happily stunned and amazed. There is a reluctant crowd out there, many purists, I can't believe they reject the kemper and fail to see the genius here. I ll be in heaven again as soon as I get my replacement. It's a long haul trying to move mountains and change the world!

Help! This same issue is happening to me and I JUST purchased mine. Started in my 2nd session. Scrolling profiles, didnt even get to play thru all of them. At 1st it only happened on one certain page, now after another day, it freezes up as soon as I start to scroll with the browse knob on the amp. It shuts down and a strange error message comes up instructing me to press the exit button to reboot system and contact customer service. I'm not connected to a computer...nothing. just my guitar plugged in and running thru my Marshall 2x12. And now the rigs seem to hav changed. No effects on most, and the output fluctuates, just a bit. This looks to me like a manufacturing issue as I just got it. I havnt even plugged my foot controller in yet! I'm going to return my amp and get a new amp altogether. Too much money invested to have such a bad operating glitch right out of the box. It's going to be so hard waiting for the replacement tho, I'm hooked completely, wonderful leap forward, I've been waiting 35 yrs for this. Has anyone experienced this kind of problem?