Posts by fcad69842850c1f6da393f605bb380d9dc805ff4

My issue has not been solved, after receiving suggestions from Kemper support that did not help, I believe I have faulty hardware. Getting a replacement from Sweetwater.

@G String I can touch basically anything on the back of the unit and it will cause buzzing and radio signal interference. I emailed support about this issue but have not heard anything back yet. I'm wondering if this is a hardware or firmware issue. Is support looking further into this issue? Would really appreciate an update on the matter, I need to know whether I have a faulty unit that needs to be exchanged with another or if it can be fixed via firmware update. Thanks

Quote from G String

which ones?

micky Mine also picks up radio stations. Interesting that we have nearly the same issue but still slightly different. Did it ever work properly or was it like that on arrival? Mine worked perfectly and then it just started doing this.

unclemar It does seem like the USB is grounding the signal, but it's odd to me that this issue was not present at all until one instance of removing the USB while rig manager was connected. It was capable of sending a clean signal without the USB and now it's not. I'm baffled lol.

djidoe I also have this issue.

I have contacted support about it, still waiting for a response but maybe timo has an idea what this could be.

I'm currently on 7.01 update. Upon unplugging the USB from my computer the profiler began to make really weird electrical noises that respond to physically touching the instrument cable sending signal to my computer interface. These noises are not present when using XLR outputs, only 1/4" main and monitor. I have tried changing the power source and swapping cables etc. But the problem doesn't go away. Oddly enough the problem is fixed when plugging the USB back in to the computer. Ground lift does not help, and before this all started, it sounded fine without ground lift.