Posts by joshellen14

I got my kemper earlier this week and the remote was working fine. Downloaded new os and it began acting strange - powering on slower. The next day I turned it on and same thing as was described above happened to me. The lights will rise on then go dark, then about 10-20 seconds later (it varies) it usually comes on but the display is blank. It controls the profiler just fine but there’s just nothing on the display. Downgrading to os 6 didn’t help. I emailed Kemper and followed the suggestions but my remote is still blank ☹️

I just got my profiler head and remote yesterday. I plugged it in and everything was working fine, after updating the OS the remote seemed like it was starting up slower. Today the lights will rise on for a few seconds then go dark. After a minute the remote will come on and functions well EXCEPT the screen isn't showing anything. It's illuminated but no text. Any way to reset the remote?