I had smilar problem. They sad it looks like hardware problem. The seller replaced my stage with the another one.
Posts by volkanbasaran
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Did you check the amp output soft knob? Not the kempers out not the rigs out. Just the whatever the amp you are using. If iTs too loud it distorts the efects.
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Your amp volume might be too high or anything before the amp.. Try lower it.
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Hm...strange. What about a PM to one of the moderators?
My mistake i found it in the trash folder somehow i did not see it which i checked everyday one by one in spam folder and sent them to trash folder.
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I just checked your ticket. One of our staff has replied to your ticket on the 9th of Octob
Sorry i found it the trash folder. My mistake.
The new one works flawless so far..
Thanks for the response.
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Did you check your spam folder? Normally supports replies pretty fast.
Yes, everyday.
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I have been on tour last week. I played three major gigs with stage. It shutted down many times on soundchecks and shutted down on one show two times. I contacted to the seller. They were so nice to try another one for me before i come back to Istanbul. And they gave me the one that wont shutt down. So thanks to Kivilcim Music in Istanbul espeacilly to Mr. Arda.
I have mailed to support before the tour and didn’t get back from them since then. I hope it is the end of my problem. It is a pricey device and it is on the high profile market. It is something that you don’ expect right?
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Thanks guys ??
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Did you update to the latest FW
Yes it is on 7.0.9
Interestingly it won’t shutt down or white noise won’t appear after while. I mean after few shutt downs or white noise and restart.
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This is really annoying. Now started shutting off it self... Anyone Kemper support?
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Yes i have read smilar threads. They all say white noise appears after power off. It has been the third day of my stage and every day i get the same noise once in a day while device is on... I just want Kemper support to know that it happens when it is on while i am working, playing or editing. I have four major gigs this week and i was planing to use it. Is it the same issue of appearin of white noise after power off i don’t know but i hope they fix it soon.
