Posts by Burkhard

"After pressing the switch" ... which switch exactly? Rig Button of a Remote?

Which OS version?

Is Rig Manager involved or not? If so, which version?

If a Rig Button of Remote or Stage loads a Rig, the button is ok. If the signal is muted or not must have another reason.

Check everything around Volume Pedal: Rig Settings of the involved Slots, physical pedals and switches connected if those are configured as Volume Pedal. While the sound is muted, check the level of the Volume Pedal controller on page Pedal Links in System Settings.

Check, if there is any Morphing involved. Perhaps you are Morphing Rig Volume. Or your Morphing triggers pedal pitch effect Pedal Vinyl Stop.

Any external gear looped in? If so, shortcut SEND and RETURN with a patch cable and check, if there is still any signal issue.

Generally, if anybody believes an old software version sounds differently, please open a support ticket.

We can send you the old revision and will ask you to perform reampings with the same track, the same Rig and identical settings under the old and the current OS versions. You can then compare the reamped recordings. And if you should find sound differences, send us those two recordings plus PROFILER backups of both reamping scenarios. We can then investigate and provide an explanation:

different settings e.g. Pure Cabinet

perhaps something locked in one scenario and not in the other

...

Only that way we can have a fact based assessment.

For such issues, it is always important to know, which software versions you are using, OS and Rig Manager.

Then the obvious question is, what happens if you press STORE on the front panel instead of SAVE in Rig Manager?

Paults already asked about your exact work flow:

Browser Mode or Performance Mode,

sound change the moment you press SAVE or when you reload the sound

is any module locked in the mode you are in?

Please describe step by step, what you are doing.

I guess, the kaos.bin had been corrupted durign the downlaod the first time.

If your PROFILER is now running 7.5.4.19312, it has been updated successfully. An OS cannot be installed half way.

Restart both PROFILER and Rig Manager. If that doesn't help open a support ticket.

When you did the guitar test, you probably plugged in your TS guitar cable - and it worked. According to the specs RETURN and ALTERNATIVE INPUT are balanced, so you could use TS as well as TRS cables.

Perhaps your 1/8 plug doesn't completely fit into its socket. But if just one instrument is missing in your mix, that cannot be a cabling issue.

The only other idea is, that you are using balanced cables, one side the hot wires are twisted - so its out of phase - and then you mix into mono and experience cancellations.

But your guitar test has proven, that the PROFILER signal chain is in order.

You are using headphones plugged into the HEADPHONE output of the PROFILER, which is always stereo. For stereo don't activate "Aux >Mono". Crank crank up "Aux In >Headphone", you hear the incoming signal from the RETURN just on the left side and the incoming signal from ALTERNATIVE IN just on the right side. You can test plugging your guitar cable first into RETURN and then into ALTERNATIVE IN. So your issue must be signal routing issue outside of the PROFILER.

The discussion between Frikeer and myself relates just to the MONITOR OUTPUT.

As stated in the Quick Start manual, expression pedals are a special kind of pedal designed to be used with digital devices. These are recommended.

You can connect powered speakers to the MONITOR OUT and feed the PA from the MAIN OUTPUT. You don't need a microphone. These subjects are covered in the Main Manual in great detail.

Use the on/off button to switch off. It stays lit to indicate that the unit has power and is ready to get started again. Many devices indicate such kind of stand by. If you want to pull the plug you can do so. If you do so while the unit is up and running, it will interpret this as a power fail and immediately restart as soon as it gets power again.

Check, if you can narrow in on a specifig Rig causing the issue. Does it happen if you load that particular Rig? If so, deactivate Autoload, select that Rig using the BROWSE knob and delete it.

It will be considered, but it's not prioritized that high as it only happens once after a restart. So the "inconvenience" is rather limited. If you dial the TYPE knob instead, the lists are immdiately in sync and you are immediately in the reverbs area. And this list issue as such has no effect on sound.

My Record/Playback/Overdub button works as described in the manual - also in Performance Mode and in 7.5.4:

First hit starts First Recording.

Second hit sets end of loop and switches to Playback.

Third hit starts Overdub!

If you intend to set the end of the loop and immediately start Overdub with the second hit, you need to hold the button.

Quote from Vinny Burns

So, while profiling, the profiler will handily keep all of the tags in the Amp section of the previously made profile. But, the Cab section discards the Cab name, Cab Manufacturer and Cab Model. Why does the Amp section retain these and why does the Cab section not?

It’s a real pain having to have to keep entering these names manually in the Cab section for every singe new profile when they have not changed since the last profile.

Yes, it appears, that some of tha cabinet tags get accidentally prepopulated with the amp tags instead of the cabinet tags of the preloaded Rig. So you find Amp Manufacturer as Cab Manufacturer and so on. No clue, when this broke - it used to work.

I reported this to our engineering. Thanks!

If you intend to load a specific preset you need to dial to that preset. If you stop at another preset on your way to that destination preset and if autoload is activated, that other preset gets loaded temporily. I would call that normal autoload logic. You cannot blame autoload for loading a preset, that you actively select. Yes, the list starts at a screwed entry point once after a restart, but nothing gets loaded, that you don't select. The sound doesn't accidentally change and nothing gets stored anyhow.

Das sieht nach einem defekten Taster aus. Bitte mache hier ein Support-Ticket auf:

https://www.kemper-amps.com/contact

The parameters are inside the effect. What you see between those headlines within the right colume are presets. But presets are user data and there don't have to be presets for every effect type. There had been such exceptions before Delay Widener and Phase Widener.

This is a known issue, which just happens, if you open a module for the first time after restart. Afterwards the lists are in sync and stay in sync.

While the first move of the BROWSE knob opens the effect window, it doesn't load a preset. You see on the picture above, that while the flanger preset is in focus - which doesn't match category Reverb nor Type Legacy Reverb - the screen color and LED of the REV module are green as for reverb and not violet as for flanger.

As soon as further dial the BROWSE knob the list gets in sync.

So, this is just a cosmetic issue without sound implications.

We only intend to add presets to the Factory Content, which have a meaning and add value.

What is the value add of presets for effects which have just one parameter like Delay Widener, Phase Widener or Noise Gate x:1? Why do you need presets for those? We also don't offer factory presets for eqs - those have lots of parameters - but such presets would never fit anybody's needs.

Presets are not required. You can always load the effect type or the effect default and enter you settings as needed.

Overdubs work just fine on Stage with 7.5.4.19312.

If you are facing such situations, please don't assume these are common. Therefor be as specific as possible e.g. does this affect all Rigs, do you use internal or external buttons to control Looper Start and Stop .....

When you press STORE in Performance Mode you can choose the destination. So you could for example load Performance 13 and store as Performance 39.

Why don't you use the HEADPHONE output to drive your IEM in stereo? You can mix the FOH monitor mix into that. Many people use it that way including myself. And then you have the MONITOR OUTPUT to drive your KEMPER Kone(s).

Activating Monitor Stereo pairs MONITOR OUT with DIRECT OUT. So it becomes a physical stereo output like the MAIN OUTPUT. The DIRECT OUTPUT gets kind of occupied for the MONITOR OUTPUT.

But you are still free to select the output source for this new stereo MONITOR OUTPUT as you like. Default output source is Master Stereo like for MAIN OUT. But you could for example select Master Mono or Stack as your output source. This way your stereo output sends the same mono signal on both sides of the stereo output.

We are using digital power amps, which are sound neutral and I expect there will be a way to match volumes.