On this day a year ago I placed my order, four weeks ago my CLR stopped working and I sent my first service request to Atomic Amps.
Since then I have sent several emails to [email protected] and [email protected] using different email accounts, I have even left voice messages on their answering machine with my customer ID and email address, but to this day I have not receive a single response.
Holiday season or not, we are two weeks into the new year, at this point I find it it hard to believe that they are not aware of my problem.
This is very frustrating and disappointing!
This cab has been sitting in my living room since I got it, I set the dials according to the manual, I think on average I play maybe 4 hours a week and I have not even come close to levels that this system is capable of (I would probably be deaf by now if I had). All other equipment (KPA, FCB, Line6 Wireless) on the same power outlet works flawlessly. I think this should be covered one-year-warranty, even if not I would like to get this fixed.
I have the shipping box, so I would be willing to ship the unit. I have not yet opened the unit because I did not want to void my warranty,
but I have also offered to try replace the amp board/backface on my end to avoid shipping this thing back and forth.