I think the bag has perfect size and shape so thumbs up for that at least, however I do agree the quality is a bit questionable. I realize it is designed as a casual travel bag rather than something to take on the road. The tiny strip of velcro holding the side pockets is a joke, 1.5 months in and it won't stay closed. I've had my tailor fit metal clips to hold them down; will probably change the strap and fit it with those mountain climbers' hooks soon as well before something bad happens... no biggie but you know, it's just more things to care about and just adds up to all the other increasingly cheaply made products I have to spend time and energy tweaking in order to make somewhat functional.
Astounding how stuff like this goes through the whole design chain and still gets the green light and how supposedly "high-end" gear is getting more and more flimsy. Either you position yourself in that "high quality" market bracket and make it actually high quality, or do everyone a favor and leave that bracket before you start cutting corners.