I'm caught in a Catch 22, all help is appreciated!

  • I received my Remote a few days ago, and I downloaded the new system update and rig manager. My profiler states that it has too many "rigs" (should that be profiles?) and it won't let me add any more, I figured I'd delete some, but when I put the (Kemper formatted) USB drive and started the profiler, I got that message again, but the firmware didn't update. I tried launching the new rig manager, but if wont
    connect to the profiler stating it needs system 3.1 or higher. Is there a way to delete all rigs (or profiles?) on the profiler itself? Thanks!!!!