Turning Master Vol up in Performance mode causes strange activity :/ :( !!!

nEVH5150 · Oct 20th 2015

Hi all.

Having a bit of a 'mare in Performance mode here! I have one slot with a talkbox style deal going on and switching to other slots (without such FX) ie. just a clean or straight forward dirt profile the FX are still present at times ...

Managed to change to another clean profile and turned the Master Vol up and once again the talkbox chimed in (UN-WANTED!) - very strange activity - no FX blocks are lit except for the reverb on this slot

Running old FW (Public Beta: 3.0.2 ) - don't know if that helps solve the issue ?!

Thanks in advance for thoughts / advice / tips !!!

paults · Oct 20th 2015

Before you change anything, Make a backup.

Contact support, and send them the backup file, with a detailed description of which Slot changes you made. Let them know how you are changing sounds - front panel of the KPA, the Remote, or with MIDI.

Ingolf · Oct 20th 2015

Quote from paults

Before you change anything, Make a backup.

Contact support, and send them the backup file, with a detailed description of which Slot changes you made. Let them know how you are changing sounds - front panel of the KPA, the Remote, or with MIDI.

This.
Because the behaviour you experience seems odd.

nEVH5150 · Oct 20th 2015

Is it worth submitting a ticket even if the behaviour doesn't continue (I switched off and will check it again tomorrow....) fingers crossed it sorts itself kinda thing...!

Ingolf · Oct 21st 2015

Quote from nEVH5150

Is it worth submitting a ticket even if the behaviour doesn't continue (I switched off and will check it again tomorrow....) fingers crossed it sorts itself kinda thing...!

Yes, definitely worth opening a ticket.

nEVH5150 · Oct 22nd 2015

Quote from Ingolf

Yes, definitely worth opening a ticket.

Ok, thanks! How do I go about doing so ...? (Sorry! haha)

paults · Oct 22nd 2015

Go to:

Kemper-amps.com

Support

nEVH5150 · Oct 22nd 2015

Thanks as ever guys!

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