Looper LED Really Dim

I have already messaged support regarding this, but thought I would ask the community too.

After plugging the remote in (after 3 months of not using) the looper LED is incredibly dim. I have done all the usual resets, toggled brightness in system, flushed the looper cache – no change.

When I start up the remote and the lights go to full brightness, this LED still stays rather dim, that's why I think it's a hardware rather than software issue.

I know LEDs fail, but I'm just curious as to why this was working fine the last time I used it after being sat in a box for a while?

Yeah I think I'm just perplexed that it failed without being used – just sat in the box and now the looper LED is not working.

I always thought it would be the LEDs on my Profiler that failed, it's one of the early batches