Kemper wont recognize files on usb stick

  • So the other guitar player in my band updated his Kemper. It messed up all his performances/rigs. As a quick fix I backed up my kemper, and tried to import it into his. When we did this it says No files on USB to import. The files are on the stick. I verified that. I also formatted the stick before I put the back up on it. I then tried to hook to rig manager with a usb cable and it said no profiler available. Any ideas whats going on?