I haven't tried the SPDif yet. I'm hoping the monitor output is just a software problem and not hardware. If it is a hardware problem then it can go back as I don't expect to be a beta tester when I pass my cash across. Just had a reply from support who said to update the firmware, which I already did and I just replied to tell them it still doesn't work. Awaiting further reply.....they still haven't answered my question about upgrading my account so I can post into the private areas. I'm trying to be patient with this, but it's not a cheap piece of equipment by any means so I do expect the a timely response from support to reflect the quality price. Biting my lip ....
I'm sorry to hear you are having problems.
But you really have to expect bugs on a brand new designed product. It's not like you are buying a high end tube amp, whose components and construction are relatively straightforward. Regardless of how much you paid for it, this is the norm when a brand new company rolls out something like this.
And regarding the support thing, c'mon, the Kemper guys were all at the NAMM show last week. Give them a chance to sift through all the emails that stacked up during their absence.