Ok, you know I'm trustworthy, you surely wouldn't mind giving me your credit card details, right? I promise I'll keep them to myself.
Seriously, though, I'm fairly certain that, even as a small business, there are data protection laws to follow.
If you would like to find out "what data protection", you could start here, then dig deeper.
Wow, I like your profiles, but I would most certainly not want my emails - with my full name - published on a forum.
Even if he consented to have his name and mail published for advertising purposes, I still wouldn't do that, for basic data protection reasons.
I sold my Timeline too when I got the Kemper. I prefer the sound of the Kemper delays. The biggest weakness of the Timeline seemed to be the 'Mix' knob, the way the dry and processed signals blend works much better in the Kemper.
I also used an old Lexicon LXP-5 digital delay before I got the Kemper. I much preferred the Lexicon sound to the Timeline sound (as long as the dry signal does not go through the Lexicon).
Not that the Timeline is bad, by any means. Very flexible, many good sounds. But between the overall delay sound of the Kemper delays, the LXP-5, the MXR Carbon Copy and the Timeline, the Timeline was my least favourite.
Display Moreut of curiosity, would the people who have bought this profile be interested in other 'Dumble ' amps?kemper-amps.com/wbb/attachment/6518/
this is my next candidate.
1970's ODS #40 the kind of amp used by David Lindley
50w combo. Alnico speaker. great amp.
Marcus
YES.
Anyway, everyone that has played for years with tube amps knows that even the same amp does not sound the same each time.
The inconsistency you describe is one of the things I absolutely hated when I used tube amps...
Interesting video.
Also funny to see the difference between a blind test (Chappers) and a confirmation bias test (Captain, 'testing' after knowing which is which).
Would have been fun to see a real blind test with Captain, especially after playing with the Sag parameter on the Kemper...
Thanks for that info, there reason I have not sent it is because this is what I read when they originally asked me and also advised me that if there is any private information on I do not want them to have access to I should not send it. This is what the privacy statement on Activity Monitor says:
This tool generates files that allow Apple to investigate issues with your computer and help improve Apple products. The files might contain personal information found on your device or associated with your iCloud accounts, including but not limited to your name, serial numbers of your device, your device name, your user name, your email address and email settings, file paths, file names, your computer’s IP addresses, and network connection information.
I am not happy with sending that information.
OK. Just to be clear: 'sending' is not an automatic process. So when you run sysdiagnose, it creates a report on your Mac, nowhere else. 'Sending' literally means that you email this sysdiagnose report afterwards.
So one thing you can do without any risk to your privacy is run sysdiagnose, and try to review the data yourself. You will see that things like your username and your Mac's name show up in many places in the log files, so if you don't want to disclose any of those, even emailing a subset of the collected files to support would not be practical.
You can also review logs (without forwarding them to Kemper support or anyone else) by looking at them in the Console application. One extremely helpful feature in Console is the 'Search' function. You can select a log in the sidebar on the left, and search for keywords in the log, like 'error', 'fault, 'crash', or specific process names.
I personally have no idea which log entries are relevant for Rig Manager. Kemper support may be able to point you in the right direction for your own search.
They then asked for a sysdiagnosis from my mac, I declined as I do not know what information that diagnosis contains.
You can see an overview of what sysdiagnose does by looking at it's manual page: open Terminal.app, and type
man sysdiagnose
Quote:
---
What sysdiagnose collects:
o A spindump of the system
o Several seconds of fs_usage ouput
o Several seconds of top output
o Data about kernel zones
o Status of loaded kernel extensions
o Resident memory usage of user processes
o Recent system logs
o A System Profiler report
o Recent crash reports
o Disk usage information
o I/O Kit registry information
o Network status
o If a specific process is supplied as an argument: list of malloc-allocated buffers in the process's heap is collected
o If a specific process is supplied as an argument: data about unreferenced malloc buffers in the process's memory is collected
o If a specific process is supplied as an argument: data about the virtual memory regions allocated in the process
---
You can look at the exact files that are collected yourself.
Open Activity Monitor, select View > Run System Diagnostics. The process will probably take several minutes, then a Finder window opens that shows the content of the invisible /private/var/tmp folder. There's a .tar.gz file called sysdiagnose_... (with the date and time of the data collection). You can copy it to the Desktop, and open it by double clicking. This shows you all the data that the process collects, including log files, etc.
The data collection is local, on your computer only, no data are sent to Apple (or anyone else) during the process. So you can review the collected files, and decide if there are things you don't want to send.
Looking at things like the System Profiler report, logs and top output are standard steps when tech support looks at a complex problem.
we are investigating this issue. as it turns out, we cannot replicate it so please get in touch with support.
If you can't replicate it on a clean High Sierra install, it may mean that replicating it means installing a specific version of RM on Sierra, then upgrading to High Sierra. Meaning, the OS upgrade is possibly a significant part of the issue.
You'll probably need exact details of which versions of RM and macOS are involved from one of the affected users.
Thanks. I am on an Apple Mac Pro 5.1 12core. But like I said, PCI blades are notable but do not support recovery partitions for some reason. I am aware that there are other solutions and I do have an external bootable drive laying about for emergencies. Since I strongly doubt it would solve this, I have not gone there. Awaiting response from Kemper support instead:)
As long as there's a kext (or app) in StagedExtensions, it may prevent the correct install of new software, like the new RigManager.
StagedExtensions is part of the new security features in High Sierra.
I tried the instructions to boot in recovery mode 3 times until I remembered that I am on a PCI m2 blade startup drive and that does for some reason not support recovery drives...
Does that mean that you're on a Hackintosh? Every macOS install automatically creates a Recovery Partition, and if that's not available, boots from Internet Recovery. If you're on a Hackintosh, all bets are off, you can't realistically expect anything to work. If not, it may be worth digging into what exactly is going on. Using an older version of RM is a workaround, it won't support the latest Kemper OS indefinitely.
If you have an external boot disk (meaning, one that's not your default startup disk), you could try to boot from that, to remove the relevant files in StagedExtensions on your regular boot disk.
by the way: macOS doesn't search inside the system and library folders.
macOS doesn't search inside /System and /Library by default.
If you would like to include system files in your search results:
- hit cmd-f to open a search window
- in the pop-up menu (that, by default, shows 'Name') select "Other..."
- now you'll see a long list of search criteria that you can include in your search (many very useful options...)
- select 'System files'
- select 'are included'
By doing that, Spotlight finds things like Kernel Extensions in /System.
You can tick 'In Menu' in the search option window, so that search criteria that you frequently use always show up in the pop up menu.
When you try to delete a .kext, in High Sierra, also have a look at /Library/StagedExtensions and subfolders (like /Library/StagedExtensions/Library/Extensions). If you find a .kext there, the steps to delete it are:
- disable SIP - Instructions here - reboot
- delete the .kext from StagedExtensions, reboot
- re-enable SIP
- then re-install the new software (e.g. Rig Manager)
(Removing files in /Library/StagedExtensions can also be done without disabling SIP, via command line in Recovery, as described here.)
Let me know if that works. It's been a while since I rolled back from High Sierra to Sierra. IIRC, I resolved a similar issue by following these steps.
OK, here are a few things that could be improved:
- easier export (with renaming) of Rigs from Performance Mode to the Browse Pool
- hardware: reversing the up/down arrows on Profiler Remote - you read from top to bottom (including the order of Performances in Rig Manager), the hardware should be consistent with that
Rig Manager:
- does not recognise that different Rigs with the same name and different content are different - this should work the way Finder does, offering to replace an old version with a new one, cancel, or keep both (with the new one renamed automatically). The Browse pool should, by default, not allow duplicate names.
- maintain sort order when switching between folders (works sometimes, but not consistently)
- editing Performances is extremely buggy, unreliable
- Rig Manager could be much improved just by adhering to Apple's Human Interface Guidelines for developers, by making its behaviour consistent with the behaviour you see everywhere else in macOS. Right now, it's more like a flaky, inconsistent, buggy Windows app that was half heartedly ported to macOS..
Stomps:
- would be great if Fuzz stomps would be able to 'crap out' in the same way that real Fuzz pedals do. There are workarounds to get a similar effect (Bit crusher..), but the way real Fuzz pedals behave is still quite different
Looper
- get an option to quantise loops automatically to BPM/tap tempo - this would make it much easier to get start/stop points right, especially when using it in a band context
the better the monitoring setup, the better the Profiler sounds.
That's what I found as well. Not long ago, I upgraded from Behringer Truth B2030A monitors to KS Digital C55s, which are incredible. The Kemper sounds better than ever.
As for recording tips, I prefer going through the Presonus preamps in my interface, rather than direct via S/PDIF. The preamps colour the sound in a pleasant way.
Here's a chart that compares the capacitance of different brands of guitar cables. (Note: it lists capacitance per meter, not per foot...).
I sold my Strymon Timeline after I got the Kemper, because I prefer the sound of the delays in the Kemper. Wet/dry mix and tap tempo is better in the Kemper as well, IMHO.
So; any profile may need some 'tweaking' , as would your amp depending on the venue and circumstances.
This is, at least for me, true for any commercial profile. I always use commercial profiles as a starting point. I match them to the guitar, set the effects and Remote switches to my liking, and create multiple alternatives from one profile.
Marcus's profiles are a great starting point, as are M. Britt and TAF, IMHO.
ECM has just released their whole catalogue for digital streaming on Apple Music and Spotify. I added around 35 albums to my library this weekend, some of which I had on vinyl years ago. So much great music...
Quick delivery, good sounding profiles. Thanks!
