RM 1.0 Release Build 52 Windows 32 Installation Problems!

I've spent now three hours with the installation of the new Rig Manager. Now, I actually slightly annoying.

For information:
I had the Rig Manager 1.0 Public Beta # 3 (1.0.39.0). This version could be installed at least and the data exchange was also possible. So the main function worked.

Now I have discovered the right, finished version 1.0 Build 52 and was happy that now also the other functions would be done. Well ...

• I uninstalled the Beta version.
• I turned on the Kemper one.
• Installed the firmware 2.5.0 release.
• I installed the USB cable.
• I started the computer again.
• In System Manager "Profiler" appeared.
• Now I installed the version 1.0 Build 52

Result: Installation-Software doesn't find the Profiler.
After several restarts and unsuccessful attempts, I thought to myself that I will reinstall the beta version because it worked.

I installed the beta version and the reports during the installation:
There is a newer version.
Look under: http://www.kemper-amps.com/
Click "OK".
Installation aborted.

I'm sorry, but that's lousy! I think that Installation is sloppy nailed together. I'm wasting hours here for a situation that is more worse than before. I am very disappointed.

My questions:
Did someone have similar problems? How did you fixed this problems? Did you fixed?

Wow! What a fast answer!

Quote from timo

Make sure Windows Update is active and your computer can access the internet.

Both is done!

Quote from timo

The driver is based on the current driver framework from Microsoft and it might be needed to update that framework (part of Windows). This works via Windows Update.

So, i could install the Beta. The Windows Update runs. Last week I had an update.

Quote from timo

Further you want to provide some more information, like which Windows version are you using? 32 or 64 bit? Have you contacted support?

Sorry I forgot to mention that I'm working under Windows 7 with 32 bit.
No, i didn't contact the Support. Is this possible?

Quote from G String

yes, contacting support is possible!
gs

Oh!
I'm going happier and happier...
I will ring you up now, for shure!