Hi,
I have had my KPA for about a 10 days now and have been through about 6 different USB sticks and cannot get any one of them to respond past lighting up an LED that one of my sticks has on it. I have tried formatting them on my computer and still nothing. I do have a ticket in and I am waiting on a response but I was also wondering if there is an archive of older versions of rig manager so I can at least check out some more profiles while I get this sorted out because the current version requires the 3,0 update which I cannot do because of the USB issue.
USB problems
- MountAnDewMe
- Thread is marked as Resolved.
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same here.... I tried everything, it formats my USB stick on the kemper , when add the Bin on my mac to the stick and put it into the kemper ..nothing happens.
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got it, on the FW 3 MAC download I didn't unarchive the file this time and put it on the stick, then Kemper saw it , worked, was unzip only meant for MS computers?
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I wish I had your problem instead. I cannot get my Kemper to recognize any USB sticks at all. I just tried my seventh stick and nothing. The sticks that have an LED on them light up so I know the stick sees the Kemper but the Kemper has yet to acknowledge any of the sticks I have tried. Is there any known issue regarding the USB jack?
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I had the same Problem with my new Stick I bought by thomann, I just used another stick I used Always on My Mac Pro,
Are you work on a Mac too?do you already see the new folders on the Stick when put back on the computer? Backups/OS Update, Shared
Maybe have a look how the stick is formated.
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Try format in PC with FAT32.
KPA uses FAT32 format. -
MS-FAT32 works here
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Yea I have tried formatting all the sticks after the first attempt. I used fat32 and the smallest allocation size possible. The sticks have ranged in size from 4GB to 16GB and all have been ejected properly after formatting. I'm finally in contact with customer support after the weekend and they are working with me now. I'll tell you how it turns out.
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I read in an older post that the kpa formats the stick down to hold 1gb.
Perhaps you can try a 1-2 GB USB stick and see if that works?
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Having the same problems the kemper not doing anything when i plug it in....Its a big flash drive so i should get a samll one? why does it matter? HELP!!! thanks
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Having the same problems the kemper not doing anything when i plug it in....Its a big flash drive so i should get a samll one? why does it matter? HELP!!! thanks
I just plugged in an 8GB and KPA recognized it. The only thing the Kemper will do when you first put a flash drive in is show "External Storage" at the top of your screen, you can the select it with the corresponding button above it. And this can take 5-15 seconds for it to appear. What size are you attempting to use? -
Turns out it was a hardware issue. Needed a new USB jack. Kemper was awesome at facilitating the repair and I am in business again.
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Good to hear that it's all taken care of. Glad you're back in business!!