massive sound problems since 2 weeks

    The first two live-gigs under 4.0.6 had the same huge Sound-Problems.
    I Play my powered KPA as follows: Direct-Out set to -12 dB to my DXR10, Powered-Monitor-Out set to - 24 dB (cab-off) Power-Amp-Boost 5.0 to my 1x12"wedge (in my rear), Main Out set to -15 dB (Master Mono) to the FoH .
    I'm playin' in Performance Mode about 2 or 2,5 hours. Then suddenly (right like out of the sky) the rhythm sounds loose nearly all of their volumes and become very dull, muddy and compressed. I couldn't compensate this by increasing the volumes in the Output section, all sounds stayed dull and calm except my solo sounds they became shrill and very gainy. I had to stop our Performance and had the profiler restarted, but nothing changed. I had to finish the gig (3 more sets) with really awful sounds (cranked the volumes up to 0 dB an the Monitor up to 90 % to be able to hear anything on stage)
    This now happened the second time during the second gig in the last two weeks under 4.0.6. :thumbdown: . I'm very confused because I never recognized this behavior during our rehearsals (once a week 4 hours). I'm now really most worried about our next gig and will perform it with my analog equip. I love my Profiler but he must be reliable. :wacko:


    When writing this, I downgraded to 3.3.0 using the sounds created under 4.0.6 (don't Need no morphing) but the Problems remain. The rhythm-sounds stay dull and the solo-sounds stay gainy. I'm very dissapointed, because I invested so much time for programming these last sounds under 4.0.6 <X
    Did anybody make these strange experiences ? :S Any Suggestions by the "highperformers" of this great Forum? :P
    Should I contact the Support ? ?(
    I feel abandoned. ;(

    Thank you for reply !
    But how could it be a Hardware Problem. Direct out, Monitor-Out and Main-Out are different Slots. It seems very unusual to me, that on three Outputs the same Problem occurs simultaneously. ?(

    Really feel for you with this issue. I saw on another thread under "Profiler related discussions" a reset, but maybe wait for a support answer. Someone suggested a sticky with reset procedures for various issues and that would make a lot of sense.


    Hope you get it sorted soon.

    Karl


    Kemper Rack OS 9.0.5 - Mac OS X 12.6.7

    Quote from Hurricane

    When writing this, I downgraded to 3.3.0 using the sounds created under 4.0.6 (don't Need no morphing) but the Problems remain. The rhythm-sounds stay dull and the solo-sounds stay gainy. I'm very dissapointed, because I invested so much time for programming these last sounds under 4.0.6


    it is likely that the issue you're facing has nothing to do with 4.0.6 - so could you please edit the title of the thread?
    support will help you out. i'm sure that there's a solution to this. good luck!

    Get in touch with Profiler online support team here

    okie dokie,didn't want to offend the release.
    Maybe it is accidental that the Problems occured after installing 4.0.6
    True is, that for two weeks my profiler reacts strangely.

    My sympathies for you as well.


    I am on 4.0.6 and last weekend we had a session where my Kemper was up for about 8 hours or so in total. Most of the time in performance mode. No such flaws, so I also doubt it has anything to do with that release.


    I hope it will soon get sorted out by the support.

    Ne travaillez jamais.

    Not quite yet. Today I wrote another mail to the Support-Team that after initializing the profiler to factory-Settings and restore the last Backup, our gig yesterday was free of problems. Hans Jörg Scheffler will Report me, I hope.
    Maybe the Problems are solved.
    I will Report.

    Quote from Hurricane

    Not quite yet. Today I wrote another mail to the Support-Team that after initializing the profiler to factory-Settings and restore the last Backup, our gig yesterday was free of problems. Hans Jörg Scheffler will Report me, I hope.
    Maybe the Problems are solved.
    I will Report.


    Last night I "might" have had the same problem. I bootet and plugged in my guitar. I had a rather clean Fender profile dialed in. The sound was very, very soft, whimpy and kindof fuzzy distorted. I firstly blamed my Line 6 G10, but its LEDs showed perfect operation. Next thing to blame was the active electronics in the guitar. So I changed to a fresh battery. No change. Replaced the old battery, no change. After just another plug/unplug of the G10 TX all was back to normal operation. And that lastet the whole night.


    Currently I do not really think it was the Kemper. I would like that to be kindof contact problem G10 TX to guitar.

    Ne travaillez jamais.

    Not yet anything from the help desk, but STILL no Problems until now.
    On Sunday I will have the next gig; I'm rather optimistic.


    Hope also that Hans Jörg Scheffler will report soon, if he could detect any Problem in my faulty backup-file.

    Uuups, yesterday evening, the bug was back again (after nearly 3 weeks, just out of the blue sky)
    When switching on my Profiler all clean rigs in my Performances were dull and distorted.
    I also stated, that the Master knob worked completely weird. From 0 to 60% no Sound came from the profiler, after then volume started (I had my DXR connected to the headphone-Output and my 2x12" to the powered Monitor-Out (cab-off, Pwr-boost on 5.0,).
    The Sound could not be dialed up to full loudness.
    I recoverd the Initial Settings (boot up to tuner-mode, while Holding Type-knob 1) and after rebooting then restored my last backup
    Problems gone.
    I reported to the help desk. Hope Jörg now will help.
    I'm now anxious for our CD-Release-concert on 10th September