I'm trying to upgrade the OS. When I plug in either a USB cable or thumb drive it is not flush with the port. The KPA is not recognizing the cable/TD. My MAC is not recognizing the KPA. Am I missing something or is the port on the unit defective?
USB Port
- Tiboy44
- Thread is marked as Resolved.
-
-
The thumb drive has to be formatted by the KPA first - but I guess that's what you're trying to do first, or what?
There have been some people who have had USB issues which were solved by getting a decent quality cable, but of course this might not be your problem.
Is it possible for you to take a picture of the cable/TD in the KPA, to better determine what "flush with the port" means?
-
Neither the USB cable nor the TD goes all the way in the port. There is exposed metal.
-
Hi
The cable does not plug into the same port as the thumb drive. Are you using the correct type of A/B cable? the kemper end for the cable is the squarish socket next to the thumb drive socket. -
Thanks. I figured that out. I was able to get the TD in, formatted and now loading 5.0.
-
Cool glad you got it sorted.