Hello,
I purchased my Kemper about a week ago (powerhead model). In that time, my Kemper has frozen on my multiple times. A couple times it has frozen while looping! Even scarier is that when frozen, the thing wont even turn off! Another time, the whole thing froze and the remote rebooted automatically. Does anyone else have this issue?
Freezing Issue
- cjfiandra
- Thread is marked as Resolved.
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Hi ,better contact support ,best getting the pro's to deal with your issues,
hope you get it sorted and welcome to the forum -
Updated to the latest firmware?
You can also try to switch on the kpa with pressed rig button means, press the rig button and hold it when switching on. You can loose the rig button when initialiting rigs appears in the display.
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Definitely open a support ticket ASAP.
And welcome. -
Thanks guys. Support was quick to respond and said it is not a known issue. Luckily I found the problem early on and the dealer was helpful in overnighting a new one with a return label. Just glad to know this isn't something that happens often.
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Hello I bought the same model Kemper 2 weeks ago and mine has frozen a few times too and once I had to unplug it to turn it off!
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i've had my KPA for about 2 years and it was working perfectly up until 2 weeks ago. it actually froze up about 20 minutes before my gig! the good news is that i got it home, powered it up and it's been working perfectly ever since. not sure if it was a power issue at the venue that caused the freeze. i will always bring a backup rig (sansamp flyrig, wah and volume pedals) to gigs from now on
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Maybe it is a little more widespread than I thought. For the record I am on the latest firmware. Mostly using stock profiles.