I have my Kemper!!!
Figured out how to save rigs!!!
Now my remote is acting weird. If I press button 1, if activates button 4 sometimes. I will post a video if I need to, but the buttons are not corresponding with what I am pressing.
I have my Kemper!!!
Figured out how to save rigs!!!
Now my remote is acting weird. If I press button 1, if activates button 4 sometimes. I will post a video if I need to, but the buttons are not corresponding with what I am pressing.
Here is the video I did because I had this problem. Return your remote control. This is the only way as far as I know. I have returned my whole set and my dealer gave me new one. Everything is OK now.
Thank you. Did you get yours from Sweetwater?
No, I'm from Czech Republic, so I got mine from local dealer. Just write about this issue to Kemper support and they will help you. They told me to return the unit so I did that and I gave to my dealer printed debate with Kemper support.
They were OK with that.
Thank you. Did you get yours from Sweetwater?
If you got yours from Sweetwater, you could probably save time and just contact them directly explaining the issue and that you need to exchange (not return) due to a defect. They are VERY quick and easy to work with. Kemper would be easy to work with as well, but it may delay the process slightly.
I contacted Sweetwater, who contacted Kemper and they are shipping me out a new remote next day air. Already have tracking info. Delivering tomorrow.
Thank you Kemper.
This is good service but......thats at least 2 returns just from this website?.....thats not so good quality control is it ?