Master Volume Issue - no output at lower volume levels

  • Hi all,


    May be a rookie question but I'm having an issue with the master volume control on my Kemper Power Rack. When set the volume low I'm getting no output at all and as I roll the volume up I'm still getting no sound until I reach 7 or 8. The profile volume is already set quite high and I'm going from the main output to a 4x12 cabinet.


    At the same time, at practices I'm having to keep the master volume up pretty high in general to be heard in the mix with drums, bass and another guitar. Feels like I shouldn't have to set it quite that high on both volume controls to be heard.


    Has any one else had anything like this happen? Any assistance would be appreciated.


    Cheers.