Hi.
I don't know if I can post here, but I've just to install the last version of Rig Manager on MacBook Pro (Mojave) and it crashes when I want to rate a profile.
Anyone with the same problem? Thank you.
Hi.
I don't know if I can post here, but I've just to install the last version of Rig Manager on MacBook Pro (Mojave) and it crashes when I want to rate a profile.
Anyone with the same problem? Thank you.
Not that problem but I just installed the new RM for my stage and now RM will not locate Stage...whats the deal with that? Can anyone assist with what to do?
Thanks,
Eric
When I click install update in the Rig Manager, it runs the download progress bar, then closes and nothing happens, JUST AS IT HAS EVERY TIME I'VE TRIED UPDATING THE RIG MANAGER SOFTWARE THIS WAY. So I went to the site to download it manually, and it isn't available. So I can't update my OS at all because it only works with 3.0.117!
Use the "Check for Updates" function after you update Rig Manager. It should notify you of an available update to the Profiler.
Use the "Check for Updates" function after you update Rig Manager. It should notify you of an available update to the Profiler.
Which one of us is this for? I don't see the connection.
It is for both of you. If the Profiler is not up to date, it can be updated with RM.
When I click install update in the Rig Manager, it runs the download progress bar, then closes and nothing happens, JUST AS IT HAS EVERY TIME I'VE TRIED UPDATING THE RIG MANAGER SOFTWARE THIS WAY. So I went to the site to download it manually, and it isn't available. So I can't update my OS at all because it only works with 3.0.117!
get in touch with support. we help you to fix your PC.
I posted elsewhere-
W10,
Updated rig manager and a minute or two later the automatic update/download for the Profiler popup appeared but after download was complete and the install began I got an error popup. "Try again" was an option. I cancelled. Closed RM. Rebooted Profiler. Restarted the already updated RM and after a minute or two the Profiler update popup appeared. It updated the Profiler without issue.
It is for both of you. If the Profiler is not up to date, it can be updated with RM.
I appreciate you trying to help. But the other two guys have rig manager crashing and I cent get it to update to the newest version. None of us have listed an issue pertaining to the Operating system of the Stage. Furthermore, the newest OS REQUIRES the latest Rig Manager software which is what I can't seem to access. I'm putting in a support ticket now.
So although my other correspondence with support remained in my main inbox, their final response went to my spam. They asked me for the debug log to investigate why neither my OS or my RM will update via the software and REQUIRES me to download the Rig Manager and run the install software on the computer and the OS has to be done via the flash drive. At least I m not crazy. ??♂️?
This was their response:
(Note: as an email, their response appears first. My initial complaint appears second)
My pc crashes when I close RM unless I turn the Kemper off first but it must be my fault because most (not all) other customers don't have the same issue.
You've been lucky to get a coherent reply.
You've been lucky to get a coherent reply.
spottydog10 please elaborate
My pc crashes when I close RM unless I turn the Kemper off first but it must be my fault because most (not all) other customers don't have the same issue.
You've been lucky to get a coherent reply.
Guitarilia, apologies for hijacking the thread.