Profiler Not Recognized By Rig Manager

Eastwind · Aug 23rd 2023

My first Kemper Toaster (unpowered). I bought a brand new Macbook air to dedicate to the Kemper. When I run Rig Manager it says it cannot find any Profiler. USB connected directly between computer and Profiler. Tried rebooting and reconnecting numerous times but no luck. Anything I should know?

Thanks!

paults · Aug 23rd 2023

What Version of Rig Manager s installed? What Versions of the operating system is in in your Kemper?

Are you using the USB Type - B connector on the back of your Kemper to connect to your computer?

https://www.cgdirector.com/wp-content/uploads/media/2022/09/Types-of-USB-Ports-1536x810.jpg

BayouTexan · Aug 24th 2023

To elaborate on what paults said, The USB in the front is for connecting your thumb-drive for backups and rig installs and not for communicating with a computer.

Let us know.

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