My toaster is toast!

My KPA is refusing to boot. Had a problem yesterday where it would just hang on startup. Rebooted by reinstalling the firmware (latest version). Everything was fine and I played for a few hours last night before turning it off and going to bed.

Now today when I went to fire it up, I got a message that says:

*** A SOFTWARE ERROR OCCURRED ***
blah blah blah blah (paraphrasing)

Take a picture and contact support.

I will contact support, but in the meantime just wondering if anyone else experienced this before. Tried again to reinstall firmware and after it goes through the process I get the same error message. After turning it off, I also got the red flashing screen. I love the KPA, but right now am really frustrated. Don't know how I could trust this thing in a live situation.

Is there any way I can get this to boot???

Quote from bm229

There is a troubleshooting section in Viabcroce's Tips and tricks guide which talks about the Kemper not booting up.(Page 16). Worth a try

Link to file below

http://kemper-amps.com/forum/i…page=Thread&threadID=5336

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Thank you, but that link doesn't work.

Thanks guys. I had to wipe the flash memory and then restore the factory rigs. Good thing I just made a backup last night. Well it was time to do a little rig cleaning anyway. Now I can start with a fresh slate.

Quote from timo

This is the most interesting part of it. You shouldn't omit this information when addressing support.

Timo

I will most definitely include that info when I send to support. I just omitted it here for the sake of brevity in this post. Here is a pic of the screen:

[Blocked Image: http://i239.photobucket.com/albums/ff174/bwebb71/KPAError_zps36ae9b6a.jpg]

Quote from guitarnet70

Webb: Timo IS support. He's in the Devt. Team

Sorry...didn't realize that.