The KPA can be improved, but it's still far ahead of the competition on it's distortion, don't look at it from the perspective of how the gain dial works, look at it from how it sounds full stop (or if you do look at it from the perspective of the gain dial then rename the thread to "The KPA's Gain Dial behavior" instead, because it's not the same thing).
The "distortion model" is taken from the amp that's profiled, it sounds like the amp (though I do believe it could be improved and I hope Kemper will continue to work on this making a better product). If you adjust the gain with different profiles you'll find many different characteristics, if you do some profiling yourself of a real amp you'll see what works and where, and just how close it is to a real amp.
What I'd like to see is the ability to blend profiles, especially to be able to profile the amp at a couple of gain settings and then having the KPA work out a more accurate gain dial characteristic from that. If you try to add gain to a very low gain amp then the result right now is harsh because the distortion also is going to include things like noise floor, also low gain sound naturally tends to have dramatically increased dynamics, or to put it another way the curve between input and output values is non-linear and can be quite extreme on attack. More or less the distortion it hears may not all be overdrive and so it'll accentuate some quite harsh effects. If you could give it examples of at least two positions on the gain dial then I suspect the Kemper would be able to give youa much more accurate result.
Where I find the KPA is let down is twofold, first in the matching process that I feel it needs a "dynamics" matching and then a "hard" matching pass, as I find that playing with extreme dynamics results in a profile that's very accurate to the amp when rolling back the volume on the guitar, but not so great at full whack, and refining with harder notes and chords sacrifices the sensitivity curve for an accurate sound the rest of the time.
The second is in it's ability to profile the sound of the mic at a further distance from the cab. This though is tougher to resolve, I hope that Kemper will find a way to do this or at least emulate/set a parameter for it as I like the liveliness this gives with a real amp.