We have no reports about high frequency noise like the one in your example.
Does this also occur when you use the Profiler in a different location?
Posts by Kemper Support #1
-
-
Cool! Thank you for confirming.
The bug only shows up with a limited selection of rigs that were made using a certain beta version of the firmware. The fix is to switch off the Parallel Path option and to save the rig again. -
Did you try Andys suggestion to check the state of the Parallel Path function?
If this happens again, make sure it is switched off and save the rig again. -
After taking a look at the manual of the Mbox 2 it seems to have 2 analog inputs plus the spdif for a total of 4 inputs. Have you tried using inputs 3 and 4 in logic?
I am pretty sure that these represent the SPDIF channels. -
Most interfaces come with their own app to setup things like routing and clocking. I am surprised that you are doing it in the OSX Audio/MIDI setup.
Also some interfaces do not use realworld names like SPDIF to identify their ins and outs. Some simply number them. But in that case the numbering system would be explained in the manual of the interface.
Have you tried to approach the Mbox support about this? -
I downloaded almost 200 bass specific rigs from the rig exchange and quite a lot of them were really good. I especially liked the Markbass profiles.
-
The number 50 is probably a mistake in the article.
There are 26 bass profiles in the current version of the factory content. -
The level settings are not being restored because of technical reasons.
Everything else is being restored including the status of the headphone link and the source assignments and the EQs.
We have no reports about a restore activating the lock function on a stomp. -
The profiler is always set to Master.
Make sure that the Mbox is selected as the interface in your audio settings in Logic and select the right input from your mixer channel in logic for the track you want to record on. -
There are no differences in the hardware between profilers.
A rig needs to be in memory after loading for at least 250 ms before a new rig can be loaded.
Loading times of rigs differ in small amounts depending on the number of effects in the rig. -
As it turned out the cause for this was a misplaced performance file that the OP had placed inside the rig folder.
-
Use the Mix parameter in the chorus effect edit page to control the dry/wet ratio.
For the delaytime it depends on the type of delay you are using.
Turn the Type knob when you are in the delay edit screen to select between tap, free and analog delay.
The first one allows you to dial in the delaytimes using musical values based on number of 16th notes. Free and analog use standard milliseconds. -
Which firmware version are you using?
Please try updating to the latest release (2.7)
If the problem perists please open up a support ticket on the support page of the Kemper website. -
The problem only occurs with certain rigs that is why not everybody experiences the problem. I had to use the backup of the customer to recreate it.
-
Normal repair times are 5 working days in our german service center. Add another 4-5 days for shipping within europe.
-
What happens when you load a clean rig and record the signal over SPDIF with Git/Stack. Is the DI part of the signal still hotter than the clean stack signal?
-
The problem regarding the bleeding is indeed software based and our engineers are working on a fix.
-
This is the first report that we receive describing such a problem.
Please try to power up the profiler while holding down the RIG button. This will force the profiler to rebuild the database.
If this does not fix your problem please open up a ticket on our support website, -
Has anyone in the USA done this? Does the two year limit apply here?
If so, how much time did it take to get your Kemper back, after you sent it for the LED repair?
I'm looking at our schedule, for a time window that would be comfortable with my Marshall.
Warranty is 36 months in the US too. Please open up a support ticket on our website to initiate the process.
Return times are between 1 and 2 weeks depending on the location and the workload of the service center in the US. -
There are no known issues regarding wiggly or wobbly knobs. We have been using the same components since we started to produce the profiler and never changed the way they are mounted. If you feel that your profiler is suffering from a faulty knob please contact your dealer to get it repaired.