Go to ANY major digital amp manufacturer's sponsored web forum, and you will find the following:
A) A group of satisfied owner's, typically representing the majority of the community, who discuss technical and creative aspects of their musical device, and share helpful information, tips and solutions to both new users as well as to the experienced veterans.
B) A small group of users who may have specific issues or areas of personal dissatisfaction, yet make positive contributions to the community by personally reproducing specific examples (highlighting their perceived complaints) and submitting their work to the attention of the community -- and most importantly the manufacturer.
This entails personal effort, work and due diligence.
C) A handful of personalities and detractors who seem to have some sort of agenda, and spend their time making negative comments and posts. This can be readily seen by reviewing their post history. Rarely, if ever, will you see these individuals involved in threads helping or answering questions for new users. Nor, do they seem to ever have any constructive advice to offer -- just a steady stream of deconstructive rhetoric. Make no mistake, it is wonderful that this manufacturer-sponsored forum allows the free exchange of ideas and opinions. Nevertheless, one still has to question why anyone would so stubbornly continue ownership of a product they so vocally dislike...especially when there exist worthy alternatives and solutions in the digital amp category (not to mention tube amps). In the sphere of human relationships -- this would be considered an abusive relationship.