Connecting to MacBook = defective Kemper unit ??? ~~ resolved Mac port problem

    My Kemper head will not connect to my 2019 MacBook Pro.

    that's all there is to say. I'm gonna wrap it up and return it as a defective item and buy a new one from a dealer and take it from there.


    I've ran across many threads and tried all solutions offered but most threads where unresolved. I am guessing Kemper has a problem with defective units , or defective USB ports ???


    is there customer service in the US ?????

    i have a Head and a 2019 Macbook Pro and sometimes i have to plug in the cable in a different USB-C port before Rig Manager will recognise the Kemper, using a USB-C to USB-B cable. Before that i used a hub, and had issues too. How do you connect, and have you tried different cables and ports?

    Ha !

    I was getting super frustrated yesterday with this !! X(

    finally after a long day of electronic fatigue and agony it dawned on me to try to hook up my UR28m interface to the crapbook and viola !! It didn't work too !!


    Ha ha, so I was relieved and dug up my old MacBook and it was all good from there. I DL'd the software and plugged it in and It instantly recognized the toaster and life was better from then on :)


    what a relief! now I can get back to what matters in life and enjoy my new toaster . I guess I'm gonna clear up some hard drive space on my old MacBook and use that instead as a dedicated item for the toaster and home studio .


    as for that new crapbook , well, I'm gonna take it to apple and drop it off and tell em fix it ,, call me when its ready ..

    Ill bring the toaster with me and check it before I leave apple


    So to wrap this thread, thank you everybody for the comments and suggestions.

    My new MacBook is a 2019 Catalina 10.15 ver that has USB port problems and is going back to crapple for repair


    my old MacBook is 10.5 ver and works seamlessly with Kemper


    I like that little Kemper that thing is cool AF

    y'all have a good 1,