I still have the link to your SPDIF DI tracks and your backups. With your permission, I would post it so the community can reamp the files using your backup. That might save you from sending it over.
I would truly be grateful for that.
thank you.
Posts by AdamMassacre1981
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frankly speaking, I find this quote a bit offensive as it seems to imply that our service center would lie to you about the state of your unit instead of simply offering to repair any fault they might find.
Sincere apologies for any offence that was not what was intended when i said that nor what i meant at all. My fear is spending more money which i simply dont have at the moment to find out there is genuinly nothing wrong and its something else which puts me right back to square one and even more skint and confused.
#stressed
I will look into an estimate of what it will cost and look further into figuring something out on how to get it to you.
👊
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For a valid comparison, you need to use the exact same DI recording for reamping and have the exact same backup restored on both Profilers. Playing the same rig using different guitars played by several people on Profilers that might have different global settings introduces too many variables and is not a valid comparison.
Our reampings of the SPDIF DI tracks that you sent using the backup that you provided were identical to your original recordings. Therefore our suport team came to the conclusion that there is nothing wrong with your Profiler and that any issues you encounter must be caused by other components in your signal chain. We did send you the reamped files back for comparison and suggested that you post them in the forum to get other opinions. There is another user in this thread that did reamp one of the DI tracks that you posted with the same rig and reported that the results were identical. If reampings do not convince you, your only other options are getting hold of a second Profiler for direct comparison or sending yours to our service center for a checkup.
I used 6 completely different guitars and all 6 came back with the exact same issue even after a full factory restore.
My chain is guitar-front input-main out left xlr to balanced jack into interface Main out is set to Master mono. Even with my monitors directly plugged into the kemper this issue is there.
Im so desperate to get a resolve.
Im gonna have to send it over to you guys to have a look im just scared i will spend all that money shipping it and paying for the work just to be told theres nothing wrong and i will be stuck with it.
I just wanna enjoy my toaster is all.
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how did they sound, was the stuff still there. My ears are old and not amazingly sensitive to high pitch anything. The profile you sent would have been too bright for me to use generally. BTW, that was a Charvel DK 24 on the bridge pickup which I’m led to believe is a Seymour Duncan full shred.
I couldnt hear it all...i will have another listen brb 👊
EDIT: Had another listen on my headphones and i dont hear it 😲
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Please, please accept that there's something wrong with your unit and get some professional help with it. I can't believe you've lived with this for over 5 years and still suffering (us too).
Because for years i was told i just needed this and that and those and these and some of them combined with lots of that and me being a complete dumby fell for the B.S and by this point i had spent Soooo much money trying to fix this that it was just not an option to give up.
I also sent reamps to kemper a couple of years ago and was told nothing was wrong with my unit.
Sorry if a forum post that you dont even need to interact with or be a part of is disrupting your life so much that its making you suffer.
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yup, spdif into my Apollo twin. To be fair it was exactly the same with my old 6i6. I deliberately did nothing else with the files.
Heartbroken or excited are the emotions that are currently running through me lol at least we are getting somewhere...i think...hope! LoL
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I think trying Kellerblues suggestion with the High Cut filter might really help from what I can hear in tour samples, running mine between 5,500hz and 6,500hz helped with pa speakers and with the Kone on eliviating some high end fizz and keeping Pure Cabinet on a little at about 1.5-1.8 also seemed to help in conjunction with the High Cut filter. I played with the Low Cut filter between 75hz-110hz until I found a sweet spot where it filled out the tone without being boomy.
I still dont think its a tone issue i really think its a hardware issue or a problem with the chain its just TOO much of a coinsidence all 6 of my guitars could be producing the same problem . I shared an exact profile i used to record 3 samples using three completely different guitars in this thread (a couple of posts back) and all 3 guitars had the exact same result with the exact same problematic artifact and when another kemper user here on the forum downloaded and used that exact same profile and recorded a sample it did not have any of that artifact in the signal.
Not sure if i was heartbroken or excited i was maybe making progress towards a result.
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...and you recorded that directly into an interface?
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Ah! Ya see i dont hear the problem frequency at all in that recording and yet its the exact same profile i used that DOES have the problem. 😮💨
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is this a commercial PROFILE?
No its a stock one that comes with my kemper in the rig packs.
specifically the "GUIDORIST" folder.
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With a title like.
"Gave up! My Kemper is going."
I see 6 pages of people helping out. I doubt anyone would get this kind of love anywhere else. Makes me humble to see this kind of empathy. Should change the title to: "Look how awesome Kemper users are"
With a situation ive had for almost 5 years i think ive been pretty patient and determined with my kemper and im INSANELY grateful for the comminuity helping me along the way in every step and i always show my gratitude. However im only human and can only struggle on with the same issue for so long before it gets too much.When if ever i get resolve or even if i dont and move on i will certainly make another post showing my appreciation for the awesome community.
EDIT: **community
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https://www.dropbox.com/scl/fo…144vtsiy9ocvzip268sf2xtlr
Should be labelled. done via spdif and I used one of my own for comparison
Ah! sorry i didnt notice this post Thanks for that. i will give it a listen.
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First one is perfect to me, the second is also not fizzing
can i hear a recording? if i hear it in your recording then it must be my ears are shot
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cool, refresh my memory, which profile was it? I’ll do it now
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Here’s a thought, I have the crank and go pack, should I record some things and you can see if mine have that annoyance? This thread has grown arms and legs so maybe this has been done before. If so feel free to ignore.
I shared the exact profile i used to record those 3 samples from 3 different guitars maybe you could download it and record a profile with that one
EDIT: record a SAMPLE not a profile.
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What about the high cut?
High cut Low cut OFF.
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what are the output settings? (Treble, Presence and High Cut)
Main output EQ
bass (0.0) middle (0.0) treble (0.0) presence (0.0)
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Can't remember if you've mentioned it in the thread, but what are you clean sens and dist sens values in the input section?
Clean AND distorted both set to default 0.0db
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This is a recording i just did using 3 completely different guitars with completely different pickups.
The profile is a stock one i added a Green scream and a noise gate i also diled back the gain.
PROFILE LINK: https://www.dropbox.com/s/ey93…2-14%2019-36-01.krig?dl=0
still there using all three guitars.External Content soundcloud.comContent embedded from external sources will not be displayed without your consent.Through the activation of external content, you agree that personal data may be transferred to third party platforms. We have provided more information on this in our privacy policy.Just so we are clear my chain is GUITAR-FRONT INPUT-LEFT MAIN OUTPUT XLR/BALANCED JACK- INPUT ONE (INTERFACE)- MONITORS OUT (INTERFACE) (Kemper main out set to master mono all other outputs OFF) nothing is clipping going into the kemper. Nothing is clipping coming out of the kemper going into the interface.
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Dude, I just feel your pain!
Second example seemed much better, I quite liked it. I still think its a combination of things.
You can rarely get rid of string noise, some of it is just the result of metal on metal and gain will always emphasis any noise. The first example to me sounded like "reasonable" fret buzz...a bit irritating but not horrendously bad. With a low action you often get fret buzz event on a pro set up, albeit it very subtle.
Really glad you are making progress though!
Thanks brother.
What ever happened to the days of just picking up an axe plugging in and rocking out? lol
