Issues Editing Amp Factory Profiles

    Hi,


    I have purchased a unit loaded with AF5 and 6 packs, however if I edit and save a profile when I go back to it the profile is empty? Data window shos all the profile details as saved but the sound appears to just be a bypass signal. Any ideas what I am doing wrong please guys....

    Maybe you have a section on the Kemper locked. Please re-read the manual for more details regarding the locking function.


    How do you store an edited profile? Save as? Replace?

    I could have farted and it would have sounded good! (Brian Johnson)

    Hi, thanks for the response.


    I don't have any section locked on the Kemper and the issue only seems to affect AF rigs that were loaded onto the unit when I got it.


    I have tried a factory reset etc. and the same thing still happens. I have tried 'replacing' and saving as a new rig with a new name but the same thing occurs. It saves, but as soon as I leave that profile and go back to it its empty again. I am wondering if the firmwear updates have had some impact?


    My next step, bearing in mind I have only had a Kemper one day would be to delete all rigs, then reinstall the factory rigs and a couple of AF profiles to see if the same still occurs. If it does I will have to sadly say goodbye to the Kemper after a brief but frustrating 9hrs on it last night.

    You won't have to say goodbye to the Kemper, there will be a solution for your problems. I'm sure other users will chime in and trying to help.


    What do you mean exactly with "empty"? Are you saving on the Kemper itself or via RigManager?

    I could have farted and it would have sounded good! (Brian Johnson)

    Hi,


    Yes, using in BROWSE and yes using the unit not rig manager.


    The latest piece of advice I have been given is that modules within the Amp Factory rigs may be locked and I need to press and hold lock and unlock anything that is locked. However, I thought this was global and not individual to each rig? I am hopeful that this may well be the issue though, its just odd that there is nothing saved..... just a bypassed signal. I hope I find a solution as spent 8hrs on it! And I bet it turns out to be something totally obvious.......

    Just to make things clear: You load an Amp Factory rig and you hear a normal guitar sound, right? Then you do some tweaking, save the rig and on the saved rig you hear a bypassed signal, right? If it is like I'm trying to describe it would be very strange!

    I could have farted and it would have sounded good! (Brian Johnson)

    Exactly.


    It saves with no issue, I can then use the rig while I stay on it but as soon as I navigate away then go back to it there is no data within the saves file. The info appears the same including effects that are on, but the 'sound' is empty. This is only happening with Amp Factory profiles. Editing and saving anything else is fine.


    Im at a total loss and considering returning the unit for a refund.


    I am being offered advice by the person I purchased it from, but I think there a underlying issue. Firmwear is up to date and I have removed and reinstalled everything but it still occurs.

    Strange. I'm out of advice. Wait...contact Andy from TAF, he is very helpful and has good customer service.


    But there's imo no need to return the Kemper just because of an issue with TAF-profiles, if all the rest is working fine. There are thousands of profiles out there!

    I could have farted and it would have sounded good! (Brian Johnson)