Remote shutting down

Quote from Imselln

Hey. My remote will just randomly shut down which freezes the kemper. Any ideas?
Thanks
Ed

I would suspect the cable as the first possible cause.

I had the same issue from new. I bought a new cable and it solved it.

I know it sucks because the Remote is new but its the easiest way to solve it. Support weren't much help to me and they didn't suggest sending me a new cable.

Interesting.

One side of the connection seems rock solid. The other, well, not so much...

Got my remote and same issue after two days. Used a normal cat 5 cable with 3 m lenght. Problem solved. After that i got a new cable from kemper service and this ones works fine the last month.