Issue solved. After opening a support ticket and doing a factory reset directly after installing updated firmware, I am happy to report that my KPA powerhead is sounding great. All of a sudden everything is 3 dimensional, full sounding, and up front. Just like the recordings I've been listening to. I've downloaded some great profiles from the rig exchange and am back to having fun playing guitar, rather than banging my head against a wall. Not sure what was different this time (I've tried resetting 6-7 times before) other than doing the reset again immediately after upgrading. Was starting to lose it a little there thinking I made a mistake buying a faulty unit. Glad to learn I was wrong. Thanks to all of those who gave of their time and wisdom. And thank you to the kemper support team who were quick to respond to my email. Merry Christmas and happy rockin'...
Glad to hear! Mine was f'd when I got it and it took me a good time to get it right just as you but once I did, man, what a difference and it was glorious, is glorious!
Glad to hear.