I got my Kemper today and I went to update it, starting with 1.8.2. I put the formated USB into the Kemper with the update on the thumb drive, and it started updating, but there was a black box over a portion of the text. The update stopped after about 15-30 seconds and all I could gather from it were the words "hardwar..." and "contact kemper support". What is up? I contacted kemper support. Is it possible I got a faulty Kemper brand new? Is my thumb drive faulty? How necessary are the updates? Do they improve overall functionality? am I still able to download rigs online with my current version or do you need the most up to date version?
I am sure you guys can understand my concern when a brand new piece of gear I spent a lot of money on and waited weeks for is showing problems. I really just want it to work.