support ticket attachment

Wait 'til you receive a return email from Support, Mike; you'll then be able to attach the backup in your reply.

You're so helpful, Nicky. I'd never reply to a post which lacks the minimum of politeness.

No worries, Mike.

If you create a ticket here...

Kemper Amps | Contact

... you'll receive an automated confirmation email shortly thereafter letting you know that a response will be forthcoming (don't reply to it). Wait for the response, then attach the backup, assuming the guys at Support need it, to your reply to it.