Kemper Stage defective???

  • Have a Stage since 3/4 year and till now I got good results with it. Few days ago after a rehearsal I connected the Stage again to my power amp/Kone at home and the sound was very, very dull. Like if you complete turn down the Treble and Presence. If there is a thick blanket over it. All clean profiles sounds more or less the same and also the gain profiles has no difference between them. First i thought is must be a setting so i tried:

    - Checked output EQ, set all to 0.0, Checked profile EQ

    - Checked Cab settings. I use FR so Kone On, Imprints off. Checked Cab EQ

    - Checked input sense

    - Disconnected Wah pedal

    - Checked if some global lock was active: no

    - Did some reboots

    - Main output connected to Studio monitors, no difference

    - Checked/changed cables, Changed guitar

    - was on 7.3.2 -> updated to 7.4.0

    - Did a "init Global"


    Send already a message to kemper support but it is weekend now so i try it here: What else can I look at?

    Anybody heard of some kind of a defect on a kemper?

    Is there an other way to reset the Kemper?


    Thank for the help!